With more than 16 years of experience and specialized training in child development and psychology, Dr. Billy Metcalf handles the fears of kids as effectively as he removes plaque and tartar. He believes it is important for young people to establish a good relationship with dentists early in life so that they grow up viewing dental visits positively. To do this, Dr. Metcalf looks to make first experiences as pleasant as possible, keeping kids comfortable by avoiding such anxiety-inducing technical terms as needle, drill, and Thanksgiving-ruining monster tooth. Instead, big-screen televisions chatter overhead with cartoons, and laughter drifts from kids in the waiting room as they romp through provided video games.