Ever since the heyday of VHS, Michael has been helping the less technologically savvy with their video and computer woes. As a self-taught computer wiz, he knows just how to talk to his clients. He explains issues simply without relying solely on jargon, tech speak, or entering Tron's mainframe. Michael also boasts an impressive record of software and hardware repairs, and he works to efficiently resolve clients' PC troubles. He and his staff provide remote support or travel to clients' homes, and can set up or repair secure WiFi networks.