The tight-knit posse of stylists and aestheticians at Hi-Lites Aveda Salon spike every service with an extra dose of relaxation. Aveda's Pure Plant Essental Aromas send all-natural smells wafting through the air as clients weigh which complimentary spa extra will best suit their styling or waxing session: hand or neck massage, steam-towel treatment, or five-minute makeup application? Candlelight flickers in the secluded Hair Spa, where each snipping starts with a neck massage and a spell in a full-body massage chair that loosens up tense muscles and over-tight neck bolts.
Certified as Master Trainers by the State of California, the salon's owners mold their protégées in-house to ensure a shared camaraderie and uniform standard of quality. Hi-Lites' professional ethic includes eschewing tips and bribes to surreptitiously chop a political opponent's locks, with the team favoring higher wages and the simple rewards of satisfied customers.