Since 2006, customers have brought their clothing and home linens to Bay Cleaners to be dry-cleaned or laundered using the shop's environmentally friendly products. The staff uses only plant-based solutions that are free of harmful chemicals and harsh solvents. Despite their gentle nature, the products easily lift away dirt and grime while also infusing fabric with a pleasant scent. Tailors can re-attach buttons, alter the hems of pants, or shorten coat sleeves for people who shrink instead of grow. Shoe shining and heel repairs preserve footwear year after year.