Stylists at The Second Look Salon and Spa personalize cuts and hair treatments based on one-on-one consultations with clients. With the help of Paul Mitchell and Redken products, staffers design ‘dos to complement clients' face shapes, haircare habits, and preferred shampoo flavors. A dedicated colorist deftly tints tresses, and spa specialists wield ache-erasing tools such as hot stones and lavender wax.