Lauren Bartlett and Chelsea Hellen, the duo behind Twisted Scissors, tint tresses with Goldwell hair color and mold locks with KMS California styling products. But before they begin any of their services, they chat with clients, envisioning their new looks and drawing up blueprints. While she works, Lauren bangs on eardrums with insider information on the hair industry, and when she's not serving clients, she instructs other stylists in the proper use of Goldwell hair color. Chelsea shares Lauren's hair-painting skills but focuses on crafting manageable styles that stay sultry after clients return home, where most people want to look their best.