Though already highly skilled, the repair and detailing technicians at Custom Cars are required to undergo additional training every year. It's all part of founder Don “Dee” Hargrove’s mission to reach new heights in customer satisfaction. Thus armed with knowledge of all the best and latest repair techniques, the shop's certified technicians restore busted windshields and fix dents and dings, backing each repair with a one-year warranty. They also install—and sell—amplifiers and stereos and outfit rides with new wheels, tires, and glass-encased sidecars for superhero sidekicks.
In addition to fixing parts, Custom Cars staffs a deft and thorough detailing crew. The team uses foam washes to loosen dirt and reduce swirls before giving paint a thorough spray-down using a two-bucket method and pH-neutral soaps to prevent scratches. Techs also tidy up everything in sight on the inside, including floors in need of vacuuming, driver's cockpits in need of dusting, and drivers in need of waxing.