When a guest steps into Refresh Day Spa, the outside world is immediately quieted. Privacy glass in the lobby obscures the actions of passersby, and water features and meditative music lull patrons into a relaxed state. Four treatment rooms encircle the reception area, and inside these rooms massage therapists and aestheticians pamper bodies with naturally derived services. Dermalogica products—which are known to eschew irritants such as alcohol, artificial colours, and tiny tickle monsters—fuel a selection of custom facials, and hot stones and mud build earthy foundations for massages and body wraps. Down the hall, stylists and nail technicians set to work in a salon equipped with massaging pedicure chairs and a plasma-screen television. Laser hair removal reigns as their most popular service, for which the spa may offer a 20 per cent discount off the price of competitors who use the same equipment.
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