In a continued effort to spread the word about Groupon’s culture, our Editorial Department brings you another “Behind the Deals” post.
Groupon isn’t all poems about sushi and customer-service reps with happiness chips in their brains. A lot of business goes on behind these five walls. That’s where the Sales department comes in.
Groupon currently employs four full-time salespeople: Glen (male), Gary, Glen (female), and Ross. When they aren’t busy wearing suits and eating sushi lunches, these guys are supervising their team of interns, who are in charge of making deals happen. Here is the harrowed youngsters’ typical deal-closing process:
Step 1: They reach out to a business they think would be a good fit, or respond to one of the many businesses that have contacted them.
Step 2: They work out one of Groupon’s patented Good Deals® with the owner to make sure it’s a win-win-win for all parties.
Step 3: A salesman and the business owner harmonize an old Motown song over the phone, to symbolize the agreement they’ve made.
Step 4: The business owner receives a contract to sign that says, among other things, that all their future children will be named Groupon.
Step 5: The deal is then passed on to other staff members, including writers and website builders, then it’s painted green and put on the site for customers to buy.