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Thea

on

Feb 23rd

2011

19
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Behind the Deals: The Sales Department

In a continued effort to spread the word about Groupon’s culture, our Editorial Department brings you another “Behind the Deals” post.

Groupon isn’t all poems about sushi and customer-service reps with happiness chips in their brains. A lot of business goes on behind these five walls. That’s where the Sales department comes in.

Groupon currently employs four full-time salespeople: Glen (male), Gary, Glen (female), and Ross. When they aren’t busy wearing suits and eating sushi lunches, these guys are supervising their team of interns, who are in charge of making deals happen. Here is the harrowed youngsters’ typical deal-closing process:

Step 1: They reach out to a business they think would be a good fit, or respond to one of the many businesses that have contacted them.

Step 2: They work out one of Groupon’s patented Good Deals® with the owner to make sure it’s a win-win-win for all parties.

Step 3: A salesman and the business owner harmonize an old Motown song over the phone, to symbolize the agreement they’ve made.

Step 4: The business owner receives a contract to sign that says, among other things, that all their future children will be named Groupon.

Step 5: The deal is then passed on to other staff members, including writers and website builders, then it’s painted green and put on the site for customers to buy.

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19 what you had to say about it

  • Cindy Brewer

    on

    February 23, 2011 11:48 am

    we had a deal in place with Groupon sales and then the salesperson never responded to my emails. We are still looking for some response

  • katie

    on

    February 23, 2011 12:05 pm

    I so want to be a part of this…I want to work for Groupon!!!!

  • Dee

    on

    February 23, 2011 12:07 pm

    It would be fun to have dance classes on groupon in the northwest suburbs!

  • Bill

    on

    February 23, 2011 12:41 pm

    Do you have photos of any of the kids named Groupon?

  • Larry Lapine

    on

    February 23, 2011 1:17 pm

    Sounds cool!! How does one join in the fun? Any plans on adding a 5th person?

  • Robin

    on

    February 23, 2011 2:18 pm

    I enjoy reading the post/descriptions of the items on Groupon.com. Makes me chuckle everytime! Love the one about the spider veins. I’ve made several purchases including one today. Keep up the great work and keep the humor going! Great job Glen (male), Gary, Glen (female) and Ross.

  • Ray McNally

    on

    February 23, 2011 2:49 pm

    I just sent in my application to join the Chicago Sales Department!

    My objective and longtime life goal is to be Godfather to said Groupon baby.

    Hope my dreams come true!

  • Ray McNally

    on

    February 23, 2011 2:51 pm

    I just applied to the Chicago Sales Department!

    My objective and longtime life goal is to be Godfather to said Groupon baby.

    Hope my dreams come true!

  • Inge

    on

    February 23, 2011 2:51 pm

    I love Groupons and tell everyone how great they/you are. You guys rock!!!!!

  • Erik

    on

    February 23, 2011 3:47 pm

    Worst article I’ve ever read…. I can’t believe I clicked that facebook link

  • Mary Janiga

    on

    February 23, 2011 7:18 pm

    Please try to get the parking garage groupon again in Chicago

  • Carol

    on

    February 23, 2011 7:48 pm

    I wondered if the owners of these businesses celebrate or cringe when the sales of their groupon go into the thousands, as with the 4,417 sold for Larchmont Bunglow. That’s a lot of people crowding in there. It would be great to see a place for people to compare their groupon experiences, other than yelp. Mine have been pretty great, if expensive, and the groupon rep who has helped me with some issues has been very entertaining and helpful.

  • Janice

    on

    February 23, 2011 9:26 pm

    More Laser Hair Removal and Spa stuff PLEASE! Love you guys

  • Jayne Orr

    on

    February 24, 2011 9:49 am

    I bought a 2 groupons for a massage in colleyville. Message coming back kept telling me they could not process the order, but my card has been charged. I also have not been sent the email to print out for the massage services.

  • Valerie Schlacher

    on

    February 25, 2011 8:19 am

    Hello…I am the owner of Big League Barbers in Tampa, Florida. We’ve just surpassed our 4 year anniversary, and are looking to reach out to extend our client base with a Groupon.I am personally a member of Groupons, and have thus far been pleased with my purchases. Can you please contact me at 727-64-4489, or contact Micheal Satz through our website, who has been trying to get together with your company for over 6 weeks now regarding this promotion. Thank you very much, Valerie D. Schlacher

  • Thea

    on

    February 25, 2011 10:28 am

    Valerie, we’ve followed up with the Tampa reps for you. Thanks for your patience.

  • Caitlyn

    on

    February 25, 2011 10:30 am

    Really? Glengarry Glen Ross? Really?

    Did you set out to hire people that would be the name of one of the best movies ever?

    Hopefully, your sales department doesn’t operate the same way as the sales department in the movie…. Although, the way you describe it (minus the over-the-top profanity of the movie) might allow for some similarities.

  • meg herweier

    on

    February 26, 2011 8:32 am

    Wow for such an up and coming company I’m blown away that you don’t check your text for gender neutral language. Are you trying to shun the 51% of the population intentionally? Please , love your company, service etc… just include all of us

  • Teresa Giambrone

    on

    February 27, 2011 5:31 pm

    Apparently, someone hasn’t told Google, UK that the United States includes a state called DELAWARE. I live in DELAWARE, but I can’t get any information from GOOGLE UK that I want to do business in my state, not neighboring states, because Philadelphia is a neighbor to Delaware. Thanks for your help