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Honeymooning with Groupon

Congratulations to our guest-author, Rachel, a details writer at Groupon and recent newlywed!

My husband and I love Groupon—it inspires our date nights and helps us find favorite places near our new apartment. Also, after I work there all day, Groupon the Cat signs my paychecks with an inky paw-swipe. So it fit that as we searched for our honeymoon destination, we began browsing the Groupon Getaways e-mails as they materialized in a puff of sunset-colored smoke each Tuesday. That’s how we ended up in sunny San Antonio, lounging by the heated pool of the Riverwalk Plaza Hotel & Suites as we chortled with glee over saving a cool 46 percent on our boutique hotel (and at swimming in December—probably illegal where we live in Chicago).

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Behind the Deals: Groupon’s Executive Team

Like an expedition to the frozen north, every innovative company is guided by an intrepid band of rugged adventurers specializing in different but vital aspects of leadership. Here’s a look at the management team of Groupon:

Andrew Mason, CEO (Chief Executive Officer): Andrew, Groupon’s founder and principal tailor of all company-related jumpsuits, uses his inner astrolabe to guide our company to the safe harbor of business excellence.

Gil Carton, CFO (Chief Feared Occultist): Like every Internet company, Groupon harnesses the power of the dark arts to make sure our computer servers remain operational. Dressed always in crimson robes, Gil sends haunting rumbles through the hallways with his voice, an unsettling mix of ancient Sumerian and good-natured giggles.

Smiler, VP (Venomous Panda): Bred by our underground bioengineering department, Smiler possesses blood that has been replaced with a searing acid that the oft-seething bear is only too eager to spit on Groupon’s enemies. Kids love him.

Androo Mayson, SIC (Scarecrow in Chief): Made of straw and dressed in Andrew Mason’s soiled overalls, this lifeless doppelganger makes public appearances when the real Andrew Mason is busy hibernating in his Dream Tent.

You?!, PRT (Person Reading This): The real power at Groupon lies not with our executive team but with our customers. Specifically, we’re looking for someone whose blood can help provide the antidote for Smiler’s venom. He’s being really angry and terrifying lately.

New Year, New and Improved Merchant Tools from Groupon

Hi everyone – happy New Year! We’re starting off 2012 with exciting news: the launch of our new Merchant Center, a revamped dashboard that gives merchants a comprehensive view of performance across their entire Groupon experience.

The new Merchant Center condenses and simplifies many features from the previous version, providing merchants with a snapshot of their featured deals, Groupon Now! deals, and Groupon Rewards program. It also provides demographics information of deal buyers, including age, sex, and zip codes – invaluable information for merchants to analyze their active customer base.

A significant addition to the new Merchant Center is customer feedback. Groupon recently began surveying all customers about their Groupon experiences immediately after redemption. Merchants can now see the overall percentage of Groupon customers that would recommend their business and scroll through customer comments added in real time, further helping merchants understand how they’re performing and how to think about repeat business potential. To date, over one million consumers have provided feedback to Groupon merchants.

All current Groupon merchants have access to the new Merchant Center through merchants.groupon.com, and they’ll still have access to the previous dashboard for a while to help them comfortably transition to the look and feel of the new one.

Here’s to another great year of new and improved merchant products – we can’t wait to show you what’s next!

Amit Koren

Senior Product Manager

 

Ready for Their Jet Set Honeymoon Adventure!

This past Grouponicus, we surprised shoppers with the epic chance to jet set around the world, with stops personally curated by our Grouponcierges. Three lucky shoppers scored this once-in-a-lifetime deal (it sold out within minutes!), and we’ve tracked down our first set of Epic Adventurers to share their story.

Meet the jet setting couple below:

How did you find out about this Epic Deal?

Myself (Melissa W.) and my fiancé, Trevor, saw this deal on Groupon’s Monday email and knew we had to have it for our honeymoon. We both refreshed the page all day Tuesday and once it popped up, we jumped on it. We were NOT expecting to get the deal, but so glad we did!

Honeymoon? Sounds exciting – tell us more!

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Grouponcierge Brett R. Helps with Your Final Gifting Queries

Today’s post is guest-authored by Grouponcierge Brett R.:

Happy almost New Year!

Even though the holiday season is wrapping up shortly, there are still last-minute gifts to purchase and unfortunate gift-blunders to fix – and that’s where I come in!

After traveling around the nation this Grouponicus season, I’ve come to realize how many gems there are in each city and how giving the gift of experience is possible wherever you may live. Whether you goofed on a present, or need to bring a host gift to a New Year’s party, I have you covered with some quick tips on closing out the holiday shopping season on a high note:

Cheers,

Brett R.

Behind the Deals: The Groupon Logo

Well-crafted company logos, such as Nike’s stylized soup ladle and McDonald’s side-by-side St. Louis arches, help consumers quickly identify a brand. Here’s the story behind the iconic Groupon logo:

Shape: The Groupon wordmark is nestled within a trapezium, which is defined as a quadrilateral that looks kind of like a rectangle but sillier. The four sides represent the four tenets of Groupon—run good deals, the customer’s always right, put out both figurative and literal office fires, and dress each day the way you’d want someone to dress you at your own funeral.

Typeface: Groupon is written in all capital letters so that if the logo graced a billboard, it could be easily read by someone traveling at up to 380 mph. The smooth, sans-serif font was inspired by one of Groupon’s early employees, who shaved both with and against the grain of his facial hair.

Color: The black backdrop symbolizes the constant darkness that would plague a world bereft of daily deals, and the brilliant white Groupon wordmark reminds viewers that one day the sun will be extinguished and all of the earth will be covered in pure white snow, so they should buy a Groupon today.

Translucent Halo: The Groupon logo appears to be shrouded in a ghostlike border, but this is actually because of your computer monitor’s inability to render the color bourdanse, which can be best described as the color of a baked-potato skin covered in a fine layer of sawdust.

Grouponicus Video Contest Winner

The internet has spoken. We’ve deciphered all the 1′s and 0′s on the screen and can declare the winner of this year’s Grouponicus Tradition Video Contest is “The King’s Riddle”! The creators of this costume-heavy, carol-crooning video won $5,000 in Groupon bucks for their fantastic efforts and we’d like to extend our congratulations, praise, and firm handshakes.

 

The three awesome runners-ups in the contest will each receive $1,000 in Groupon Bucks! Click through to view their creative submissions:

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Grouponcierge Check-In: Susan shares an Epic Deal for the foodie on your list

Greetings happy shoppers,

Atlanta is easily one of the most exciting cities I’ve visited. I arrived in town early Sunday to spread Grouponicus cheer, and was excited to explore the rich arts scene in my downtime. I was able to check out the Center for Puppetry Arts to see the Jim Henson exhibit, as well as explore the High Museum exhibits for both Picasso and Warhol. I highly recommended it!

While on the topic of uber-cool local experiences, I’m thrilled to announce the latest installment of Epic Deals, launching today with this chance to gift  a Private Cooking Class and Dinner with Chef Todd English!

By now you know the drill; stay tuned to the Grouponicus Holiday Shop throughout the day to check if the deal has gone live. It could pop up at any time, so make sure you stay alert or risk missing out on the chance to gift a truly epic culinary experience to your favorite foodie.

Don’t forget, there are still two Grouponicus tenets yet to be unveiled, which means there’s plenty of time to give the gift of an incredible experience for someone special this season.

Cheers,

Susan M.

 

 

 

Yes, Virginia, You Can Support Local Merchants & Still Find Great Prices.

The December shopping season can be a frenzy: a sometimes hysteric competition to get a great price, and a mad dash to buy a gift – any gift – before the deadline. The countdown may be on, but for thousands of pondering shoppers and procrastinators, the end of holiday shopping season doesn’t have to be a maddening scramble of parking lots, lines, and gifts that trade value for thoughtfulness.  There’s a way to give great gifts that feel great to give: Buy Local from Groupon.

Buy Local launched earlier today at groupon.com/buylocal. It’s our way of sending a little extra cheer to local businesses and saying ‘thanks’ to our subscribers for supporting these merchants and their local economies. With Buy Local, the first 150,000 customers who register and buy a local deal on Groupon as a gift will receive 10 bucks in their Groupon accounts. Getting 10 bucks for supporting local businesses is easy:

  1. Register at groupon.com/buylocal
  2. Browse hundreds of gift options from local businesses, from exotic car driving experiences (hello!) and ice skating to family museum memberships and sushi-making classes
  3. Buy from a local business before 12/24/11
  4. Get 10 bucks in your account—maybe as a personal reward for shoveling the entire driveway, that fifth trip to the airport or making it through the holidays with the in-laws

Buy Local is further proof that shoppers don’t have to make the tough tradeoff of supporting local businesses and getting great prices.  And it’s an extra bonus for those of us who have waited until the last minute to find the perfect gift.

Happy Grouponicus, and thanks for the opportunity to showcase amazing local businesses and provide what we hope will be your favorite gifts for family and friends.

Think you’ve found the coolest gift ideas on the site today? Let’s see them in the comments below!

 

Featured Merchant: Cranberry Cafe

Today’s Featured Merchant is owner Susan Han of Cranberry Café in Blue Bell, PA, just outside of Philadelphia.

Since opening Cranberry Café in 2006, Susan had only tried one advertising method before Groupon, a local coupon book. Click through to find out how she’s seen her revenue skyrocket and how Groupon helped people discover her great restaurant.

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