Questions and Answers
Can you use the monthly special coupons on Cocoon’s website in conjunction with the Groupon?
Hi Bryce, unfortunately the coupon cannot be used in conjunction with the monthly specials but we do really look forward to taking great care of you at Cocoon!
Can I use the Groupon for, e.g., the $60 foot massage, so that it will, in the end cost m e$10? Or do I have to spend up to $100 to use the Groupon? Thanks!
Can the couples massage be a deep tissue service?
Hi Jamie – absolutely! Deep Tissue is the best!
Hi, can I use the Groupon toward a gift certificate? I want to get a friend a B-Day present (Essential Relaxation Massage for $100), can I do this? If so, do I need to come into the store to get the GC or is it emailed?
Thanks!!
Is there an expiration date on the coupon?
Cindy K. -
Just to clarify, getting a $60 massage with the gift certificate will only save you $10 (17% savings), since you already paid $50 to get the certificate in the first place.
Like Groupon Alka mentioned, best bet it to use up the $100, to save up to 50% on services.
Alka – thanks, keep me posted. I just purchased the Groupon but if it’s possible to turn it in for a GC, that’s be great.
Best,
Chelsea
I just purchased today’s groupon and on the “deal” page it says there are two more days left to purchase. Does that mean I have to wait until the end of those two days to redeem my coupon? I made an appointment with them for this weekend and would like the coupon before my visit. I’m new to this so I’d appreciate the help. Thank you. :)
Cheers,
Danielle
I wasn’t clear on the answer to RG’s question. 1 coupon per person just says that I can’t come in and get $200 worth of services and present two coupons. So does that mean I can come in with a friend and apply the coupon to two mani/pedi’s? Thanks.
I can give her the groupon and she can use that, right? Instead of a GC?
Hi everybody! I love this deal and would like to purchase three (3) for myself and two friends to be used on the same day, at the same time for mani/pedi awesomeness. Before I click submit, will you please confirm that we can all go on the same day at the same time Thanks!
Quick question…I want to purchase this deal so I can use the $100 towards treating a couple of friends to manis. Is that feasible? Can I pay for 4 manis all on the same day with my one coupon? or can you only use the coupon one person’s treatments?
Hi,
I just submitted my order this morning. Is it true this thing expires Monday, October 26th? If so, can I expedite the receipt of my groupon (it says the following business day which means I will get it Monday).
Hi, if i wanted to use the groupon deal for a couple massage can we each use one to get 200 off the couples massage since there are two people?
Thanks!
Hi Susana – yes there is no problem doing this as there will be 2 of you using 2 separate groupons! Enjoy!
Hello again.
I bout my groupon today and made an appointment for Sunday. I have not yet received an email saying that the deal has gone through. I thought it would process after midnight? When can I expect the groupon? I will have to cancel my appointment if it does not process by Sunday. Thank you for any help.
-Danielle

Hi. If I buy two of these can I use them both for myself on two different visits? Sorry if the answer is obvious and I’m just being spacey. Thanks!
Hi everyone,
My husband and I just got back from Cocoon, and it is awesome! My first time there, but I will definitely be back. This is a top of the line place, so it’s a great treat to experience it at such a great price. We had the Cocoon mani/pedi, some waxing (me:) and a Thai foot massage. We cannot speak hight enough about it. Get in there, and tip ’em high, because they are fab!
Can I bring in the coupon and use part of it for a wax and then come back another day for a mani pedi or do I need to use it all at one time in the same day?
I know this is quite belated but I just called the company and they said that they did not agree to the terms that the groupon could be shared, as you said it could be above. They recommended getting in touch with someone at groupon because unless someone from groupon gets involved, they will only honor what they consider to be their original terms – one person per groupon per visit. If that was really the case, Alka misinformed us and I would otherwise have not purchased the groupon. I would really appreciate a response because I would really like to use my groupon and share it with a friend (as Alka promised I would be able to). Thank you.

Hi Lucy,
I don’t know if this is what you are referring to, but I bought 2 of these, used one and gave the other to my mom. It worked without a hitch. Good luck!


So can you go as a couple and get two mani/pedis for example?