Questions and Answers
Hey there. Just curious if 2 of us come to stay and each of us have a groupon can we both use them and have a 2 night stay?
Mary, yes you can. Enjoy your stay!
Hi Monica!
Hi Cheryl, Did you purchase your groupon already? :)
This is close to Mary’s question but I want to be sure.
If my husband and I come to stay and each of us has a groupon, can we use both groupons for a 2 night stay for the same room? Thanks!
That’s correct SC. Just make sure to inform the front desk at check in that you have 2 reservations, one in your husband’s name and one in yours. You will have to present both of the groupon vouchers at check in.
I just compared this price to the price if I book on the hotel website. This is a REALLY good deal. Thanks for sharing this with us.
Is early check in and late check out an option, Monica? Thanks! :)
Hi Kendal. We can’t guarantee early check in and late check out however after making the reservation, please call me directly at 954-367-1333 so I can note this request on your reservation.
I actually went to this hotel not too long ago to talk to them about booking an event and I have to say I’m not surprised to see them on Groupon. The pictures look beautiful but the hotel itself is in need of some updates, including their AC system. The air in the lobby was musty, stale and smelled almost moldy. Everything was ‘sticky’ not to mention there was sand everywhere. Don’t know why. But all over the floors, etc. After waiting almost an hour for the rep to come and speak to me I decided to leave, the clerks were rude (I asked a few times if there was a way to contact the rep to let her know I was there, they snapped at me and said ;if there were dont you think I woulda done it so you’d stop asking where she is’) I got up and left immediately.
Dear Michelle. Sorry to hear of your experience and that no one was able to meet with you. We are a new hotel and have only been open for 3 years. We would love to have you come and stay with us and see all we have to offer.
I have stayed here before and I love this hotel! I will certainly be buying a groupon. Great relaxing pool and contemporary decor. Beds are soo comfy. Can’t wait to go back!
If you’re still answering questions: we called the hotel to find out if our dates were available, and were told 1) that only $189 rms were available and didn’t apply to the groupon, even tho the groupon is for $199 value; and 2) that it was a “walk-in” coupon and that we couldn’t make a reservation but had to just come in and see if a room was available. I called back to see if we could get someone more helpful and were told that the only people who knew about it were the in-house reservations desk, and that they left at 530pm. So I’m wary to purchase if it’s not going to work for us… Help?
How far of a walk is the hotel to the beach?
Hi Rachel. Once you purchase a groupon you will receive a voucher with a booking link. Just click on that link and make your reservation.
What is the date you would like to check in to the hotel? I can check the availability for you before you purchase a groupon.
Jaclyn, the hotel is located across the street from the beach.
Thanks! Do you have to specify a reservation right away? I want to buy one, but am not sure yet as to when I will be able to use it. Also, is there an additional cancellation fee if I change travel dates? -Thanks
Jaclyn. You don’t have to make a reservation right away. The hotel cancellation policy is 72 hours which means as long as you cancel your reservation 72 hours prior to the arrival date, there won’t be any cancellation fee from the hotel.
Monica What is the availability for Nov 6-7????
Monica, thanks for responding. We’re looking for a 2 dbl bed rm for two nights nov 12 & 13.
Maribel, Rachel.
The dates Nov 6-7 and Nov 12-13 are available. After purchasing the groupon, click on the booking link to make your reservations.
We are looking forward to having you stay with us :)
Monica, you said that once you purchase the groupon we will receive a voucher with a booking link to make our reservation. Does it take a while? So far all I have received is the e-mail from Groupon with a link to print the groupon
I have the same question, Jaclyn!
Jaclyn. There is a link on your voucher under “How to use this”, option #2. Just click on this link and the reservation screen will appear. From there, just enter your information. Let me know if you have any other questions.
Monica, my friend and I made reservations for 2 nights with 2 groupons; how do we link those separate nights together so that we don’t have to switch rooms each day?
Rachel. You can send me an email with your confirmation numbers so I can make sure you will stay in the same room. My email is reservations@cphollywoodbeach.com.
Thanks, Monica, I just sent you an email =)
Rachel. I received your email. You are all set. Enjoy your stay!
Could you send me an email confirming so that I can keep it in my records? Thanks!
Rachel, I just sent you an email.
Monica, that is the problem. I have not received the voucher…
Jaclyn. Please contact the groupon’s customer service. They will be able to assist you.
Carl. You can book your reservation by visiting http://bit.ly/9abvAa
My boyfriend Adam left a message last Friday at the number you left in the beginning of this post for someone to let us know what days have an ocean view room available. Still haven’t heard from anyone. :( Would you be able to assist us? Please email the dates a room fitting that description would be available to billal.adam2@gmail.com . Thanks.
Hi everyone! This is Monica from Crowne Plaza and I am happy to answer any questions you may have.
Let it rip! :)