Groupon: Collective Buying Power

I put in my info and billing info – looks like the deal went up by 2 but I don’t know if I’m in the deal or not???? Very confusing

Hi Everyone!

If you have any questions about today’s deal, just let us know and we’ll help answer your questions.

Suzanne, once the 150th person purchases the deal, you’ll be notified by email that the deal tipped and that you got it, and only then will you be charged. You are a part of the deal, but others need to be as well for it to happen so feel free to share!

Cheers and get your Groupon!

Joel H
Groupon STL

When are they open? I can’t find hours of operation on their website.

Can you only but 2? I wanted three but one is a gift for my husband. Will I be able to get three?

Is the deal valid on “The High Flyer” during the day time?

If I purchase 2 can my daughter and I both use them on the same day?

Is it true that I need a signed doctor’s waiver to use the zip line?

I have a family of 5 and we want to use them at the Branson location….is this possible? Also can I make one purchase for the 5 or do they have to be one for myself and 4 gifts? Can we add on once we get there to get the next level? Thank you.

Is there a high flyer tour during the day? I want the height and speed, but I also want to see the sights. I don’t care about the haunted stuff …

I am new to this sorry for all the questions….I’m also wondering about the daytime high flyer for the same reasons as Melanie V. Thanks again.

Ok, now the deal is on – did I get in on it?? That was my original question. I hate that I can’t e-mail or call someone and find out if I did get it or not. If I didn’t what did I do wrong so I don’t do it again. hmmmm

I wasn’t able to find anything on their website about the hours of operation either. That would be most helpful.

I agree, I don’t want to be out there at night and waste the view! but I’d like to do the full 10 zip line course. Hopefully they’ll be reasonable and let us apply it to any High Flyer tour.

Thanks for the great questions, y’all!

Caitlyn & Gayle, I’ll find out and post the hours of operation shortly, so hold tight!

S.W – You may buy 2 for yourself + 1 additional as a gift. Enjoy!

Erin, Charlotte, & Melanie – While there is a day-time High Flyers Tour, it is not offered with today’s Groupon. Sorry!

Chris, absolutely! You may buy 2 and use them both on the same day for you and your daughter, just be sure to call in advance to schedule your zip, and mention your Groupon!

Elizabeth – You can check the safety portion of their website, but I am not aware of any doctor’s waiver. You will need to sign their waiver to participate though: http://www.ecoziplinetours.com/safety.php

Charlotte C. – No worries and WELCOME!! Today’s Groupon is valid on for Eco Zipline Tours in New Florence, MO.

Suzanne W. – You should have received an email confirmation is the email inbox that you signed up with for Groupon. You can also log into your account, hover over “My Stuff” (top right) and click on “My Groupons” to see what Groupons you have purchased.

As a reminder, you may begin redeeming your Groupon(s) beginning tomorrow, once the deal has ended.

Thanks everyone!

Joel

Hi Caitlyn & Gayle,

The daytime tours are from 9am – 4pm & the night tours are from 5pm – 9pm. Be sure to call to schedule your tour, mention your Groupon, and you’ll be good to.

Cheers!

Joel

I have 2 girls, 14 & 16 years old. Does this mean I’m out of luck for the third ticket?
Randy

The Halloween nighttime High Flyer tour ends Oct 31, but the Groupon does not expire till Dec 5. How can you restrict only to the Halloween tour if it’s not available until the Groupon is over?

I can’t find the hours you are open. I really need to know your weekend hours. I would like the high flyer, would need to know if
it is available on Sunday?

Is the Weekend Friday, Saturday, Sunday?

$49 for the “night” High Flyer is still WAY less than $75 for the day High Flyer tour, and it is still light at 5 pm when they open. So I bought two for my boys, and still saved over $50 off the daytime price!

Can you give me the hours of business including the weekends please!

Thanks, Joel Just what I needed. :)

Joel, I changed the 1 to a 2 before I purchased, and it said $98 when I purchased the two tours, but when I printed it, it only said it was good for one person. I will go purchase another, but hope you will help me if it ends up charging me for three when I only need two…

Does the night time tour include Friday nights?

Randy, you can buy 2 Groupons + 1 additional as a gift, so you can purchase 3 total and you are in luck!

Schirin, You are correct, the High Flyer Night Tour ends 10/31 which is also the expiration date. Eco Zipline Tours is going to try their best to get everyone on their Night Zips or Haunted Zips while it’s still in season. The regular ziplines are open until Dec. 5th.

Melanie, happy to help! Let me know if you need anything else.

Everyone, the hours & days of operations are:
WEEKDAYS:
Monday – Friday
9AM – 5PM

WEEKENDS:
Friday – Sunday
Daytime tours = 9am – 4pm
Night tours = 5pm – 9pm

Cindy, You should have 2 Groupon vouchers in your Groupon “My Stuff” account. You should be able to print off both of your Groupons which are good for 1 person. If you purchased the 3rd, you can adjust your purchase in your account & cancel that 3rd. Let me know if you have any other questions and we’ll get you squared away.

Colleen, the Night Tours are indeed valid on Friday nights. Enjoy!

Cheers everyone!

Joel

How many people can go on each tour? Can you accommodate a group of 6?

Hi Ellen,

They can accommodate up to 14 people in a group, so enjoy and get your Groupon!

Joel

I just purchased the High Flyer Night Tour for $49 each, apparently as it was selling out, although I was not aware of this at the time, and entered in that I wanted 2. It went through, and then showed that the deal was sold out immediately following. Now I have received my email confirmation and it only charged me $19 and gave me the lowest deal. How do I fix this???? I did not get the quantity or zipline I selected.

Nicki

Hi Nicki,

You may have purchased the deal as it sold out, and it likely defaulted you to the first listed feature. You can adjust and cancel your purchase by going into your account, click on “My Groupons” and next to the Eco Zipline Tour Groupon you can change your purchase order.

Let me know if you have any trouble doing so and I’ll help you out.

Cheers,

Joel

Would love to have gotten the 10 line for $49 but they were sold out. Maybe Groupon can suggest folks can upgrade or something when they make a reservation?!

Is there a way to upgrade one of the cheaper options to the one for $49 if I wanted it?

I am so bummed that the high flyer is sold out already. 4 lines is just not enough. This is such a great deal and so much fun!

I agree! I wanted this deal for the “high flyer” and it isn’t available anymore. Any chance that they will increase the number offered?

I purchased the 4 line tour but then read about it being referred to as the "Kiddie"tour. I hope it is more exciting than that. I would upgrade if that was an option too. Will that be possible?

Joel,
Nicki again….I went in as you said, and cancelled the order for the default zipline for $19 while it was still “processing”, but my bank was still charged. It is not showing up as a Groupon that I have now either. So ultimately I have paid for it, but don’t have access to it, which is fine because this was not the one I wanted to begin with. How do I go about being refunded that $19, I thought I was doing it the right way, per your instructions…..but I guess I didn’t?!?!? Thanks :)

I purchased a 10-line tour on your last promotion for my daughter who couldn’t go with the rest of us. Will you have any more day-time tour promotions for the 10-line tour? We can’t go at night.

Thank you to all of you that responded to my comment of getting 3 groupons for the Zip Lines. I’m defiantly in luck with all of you.

Can I use my previously purchased 10-line tour ticket for the 4-line Easy Rider Night tour? I just bought 3 tickets and would still need to buy one more if I can use the previously purchased ticket.

Thanks for the great questions and response thus far, everyone!

Valerie, Trang, Paula, Tiffany & S W. – Although we have sold out of the High Flyer offer, you can absolutely ask to upgrade from the Easy Rider tour when calling for your tour.

Nicole, if you are having trouble returning your Groupon, you can contact our amazing customer support at support@groupon.com or call 1 (877) 788-7858 (during normal business hours, central time) and we’ll get you all sorted out.

Thanks everyone!

Joel

If I purchase them in my name, does that mean that I HAVE to go, or can I give them away to family members?

Hi, I put in my order for 3 and it calculated $57 (it says 2 per person and 1 as a gift) But then the order processed that I had purchased 1. How do I now order more? We actually want 6 if it is some way possible. Thank you. Sounds fun. Lisa M.

Hi Scott, you can gift them even if it has your name on it, no problem. Enjoy!

Lisa, you can adjust your purchase when you go into your account to buy one more for yourself and another as a gift. As there is a limit per person, you can have another family member or friend buy the additional 3, and you can redeem them all at once when you call to schedule your tours, just be sure to mention all of your Groupons!

Cheers and let me know if you have other questions!

Go Cardinals,

Joel

I just placed my purchase for 2. The groupon that I printed states that it is good for only 1. Do I need to place a second order?

Hi Ervin,

You should be all set. Each Groupon is valid for 1 person. In your Groupon account, you can click on “My Groupons” and you should be able to see that there are 2 vouchers for you to print out.

If you have any troubles in doing so, just let me know!

Cheers,

Joel

There was only 1 groupon to print for the 1st order. I have placed a secoind order for another 1 groupon to obtain the 2 that I originally requested. The second order has not been confirmed. Please verify what has occurred. Thank you

I have purchased 2 Groupons for the zip line tour and have made my reservations. I was told they need the Groupon voucher number for the cancellation policy. I do not see a voucher number on my confirmation email. Is it on the Groupon when I go to print it out?

What is the weight limit to ride?

Hi Ervin, please contact our amazing customer support: support@groupon.com and they can help sort you out. In all likelihood, it is still processing, but you can email just the same and we’ll be sure to get back to you.

Hi Cynthia, you are correct. Upon printing out your Groupons, you’ll see your name atop left, your Gorupon ID number on the top right, and the redemption number on the bottom right. Be sure to give the 2 numbers listed during your reservations and you should be good to go!

Thanks everyone!

Joel

My friends and I were just about to buy 6 passes to the high night flyer! so disappointed it’s sold out. Let me know if you do another deal before Halloween -we’ll buy at least 6.

we have a family of five… can i buy 3 and my husband buy 2 and use it all the same day? lisa

Hi Zipliners,
I wanted to personally thank everyone for buying today’s Eco Zipline Tour packages. We look forward to having you out and showing you amazing zipline adventure. Check out our website www.EcoZiplineTours.com and become an Eco Zipline Tours fan on facebook to stay up to date on all future deals.

i wanted to buy 2 more but haven’t recceived an amswer to my question… I have a family of 5. i bought 3. can my husband buy 2 and we can use all at once? lisa

Hi Natalie, we will definitely let you know if anything else opens up, but give Eco Zipeline Tours a ring and see if any spots are still open!

Lisarose, you may absolutely buy 3 and your husband can buy 2, or even 3 to bring me along with :)

Thanks for all of your questions everyone!

Joel

gracias!

Hi, I would like to purchase a groupon for my five-year-old daughter. Can children be strapped onto adults or do they ride the zip line on their own?
Thanks

Hi Andrea,

I believe that it is a solo ride. You can buy and get a refund if that is incorrect.

Thanks!!

Joel

Considering nobody has posted for almost 2 days, this is probably a dead thread, but just in case, I’ll add that when I made my reservations, they told me that the night zips don’t start until the middle of September, and that they weren’t for all three weekend nights. I can’t remember if they were Fri and Sat only, or Sat and Sun only. With marching band (football games on Friday nights and competitions going ALL day until late Saturday) that made it really hard to schedule before the October 31 deadline. The good news was that they did let me schedule my High Flyers during the day instead of at night, so it didn’t matter!

Hope that info helps somebody…

I can not reach the company to schedule our zipline. I have two tickets. We wnat to go during the week, and in oct. Mon Tue or thurs is best. Also- I have tried the website, yellow pages, google – I cna’t find a phone to call also i get an error when I use the link provided for eco zipline.

This was awesome — my son & I went this week. We had the ‘easy rider’ groupon, but paid $20 more each to upgrade to the 10 line tour once we got there. It was SO amazing — thanks groupon for allowing us to have such a cool new experience.