Questions and Answers
I got this groupon, but was able to check their website for availability and then go to the National Harbor ticket office and exchange my coupons for tickets. They do depart from DC, but you have to watch the calendar very closely to find the date of the cruise. Unfortunately, our cruise was really boring, so I was glad that I only paid $10 per cruise and not full price.
Dear Groupies,
Thank you for taking part in Seadog’s Groupon this past summer. Due to cold weather forecasted in the coming weeks, Seadog has decided to cease operations for the Season. The colder weather has made cruising on our open-air vessel very uncomfortable. This is not the experience we wish for you.
If you have not used your Seadog Groupon, please call 866-933-9934 or email ressup@entertainmentcruises.com and they will be happy to assist you.
Thank you for your understanding in this matter.
Gary Tiedemann
Groupon Customer Support
Hi,
I received the notice that seadog decided to stop their operations early. I promptly wrote to the e-mail address in the above message and asked them how to handle the unused groupons I had intended to use when my cousins came in the weekend before Halloween. I’ve written on 3 seperate occasions, and received absolutely no reply. As a result, I paid for groupons I was unable to use. What do I do from here?
If you bought this – beware! The Seadog website is VERY misleading. The calendars they have posted are what cruises they do. They DO NOT go daily. They DO NOT depart from DC – only from National Harbor. They only take reservations days prior to when you want to go over the phone. They do not take day of phone reservations.