Question & Answer: Seven-Day, Five-Night Tokyo Vacation from Friendly Planet Travel with Airfare, Hotel, Breakfasts, and Guided City Tour

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Tue Dec 04 07:59:59 UTC 2012

Tokyo City Vacation with Airfare – Japan

Seven-Day, Five-Night Tokyo Vacation with Nonstop Airfare, 4-Star Hotel, Daily Breakfast, and Guided City Tour

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In a Nutshell

Visit modern shopping centers and ancient temples on a self-guided tour of Tokyo with optional excursions

The Fine Print

Book by 12/4/12 or promo value expires
Depart 3/5/13, 3/12/13, 4/2/13, 4/16/13, 5/28/13, 6/11/13, 7/23/13, 8/6/13, 8/20/13, 9/3/13, or 9/24/13, depending on option bought
Limit 5/person, 5/gifts
Reservation required; subject to availability
Cancel in writing
All cancels more than 75 days incur fee of $300 per person; 74-45 days $600; 44-30 days $1,000; 29-10 days $1,500; 9 days or fee up to Groupon price
Redemption occurs at booking; no refunds processed by Groupon after redemption
Must be 18+ to book
CC req'd at booking
$399 fee to travel solo
Non-transferable
See the rules that apply to all deals.

Deal Q&A 25 questions, 25 answers

Commonly Asked Questions

What airline will be utilized for the flight, and will it be a non-stop flight?

Yutaka S. asked 6 months, 10 hours, and 18 minutes ago - 1 answer

The airline that is used on this tour is Singapore Airlines, and it is a non-stop flight from LAX to Tokyo. Let us know if you have any additional questions. We are available Monday-Friday 9:30-6:00 ET at 800-555-5765. Please note: this week we will be closed Thursday and Friday for the holiday.

Leora H. answered 6 months, 8 hours, and 59 minutes ago

2 adult & 2 kids age 8 ,12....option please ,thanks

ani asked 5 months, 28 days, 4 hours, and 44 minutes ago - 1 answer

You should purchase one Groupon per person in this case. If you have any additional questions, we are available Monday - Friday 9:30-6:00 ET at 800-555-5765.

Leora H. answered 5 months, 25 days, 9 hours, and 53 minutes ago

hi i bought two pkgs. no one asked about passport info or names. will someone be contacting me to finalize the details?

hanaa h. asked 5 months, 26 days, 11 hours, and 32 minutes ago - 1 answer

After you buy the Groupons, you need to call Friendly Planet to redeem them and make an actual reservation. At this time, you will be asked to provide your names and passport information. You can call us to make your booking Monday - Friday 9:30-6:00 ET at 800-555-5765.

Leora H. answered 5 months, 25 days, 9 hours, and 51 minutes ago

More Questions and Answers

I call 800-555-5765 to see if i could stay one more week in Japan and fly back to LAX, But i was told they CAN NOT make any change on this trip? Let mew know.

Kyong C. asked 5 months, 17 days, 22 hours, and 2 minutes ago - 1 answer

We apologize for the confusion, and as long as we can get flights for you on your preferred dates of travel, we'll be glad to provide the late return. There will be a cost to extend your trip, but please give us a call again, at 800-555-5765, and we'll give you all the information you need to finalize your trip. Our hours are Monday through Friday, 9:30 AM - 6:00 PM, ET.

Leora H. answered 5 months, 17 days, 9 hours, and 34 minutes ago

Is there a way to match up with another single traveller?

Lien N. asked 5 months, 18 days, 3 hours, and 17 minutes ago - 1 answer

We offer a roommate finder program (http://www.friendlyplanet.com/faqs/find-roommate.html), though do not directly pair solo travelers together and are not responsible for any costs or negative results arising from roommate-related complications. We are available Monday-Friday 9:30-6:00 ET at 800-555-5765 to answer any additional questions you may have. Don’t hesitate to give us a call.

Leora H. answered 5 months, 17 days, 13 hours, and 59 minutes ago

Whats the cost to extend the stay (other than the $100 late return fee)? (flying back to LAX still)

Ali L. asked 5 months, 20 days, 16 hours, and 53 minutes ago - 1 answer

We would need additional information to give you the exact cost, such as the number of passengers traveling, which departure date you would like, and what date you would like to travel from Tokyo back to LAX. It may be easier to speak with us on the phone about this request. We are available Monday - Friday 9:30-6:00 ET at 800-555-5765.

Leora H. answered 5 months, 20 days, 13 hours, and 47 minutes ago

We have a family of four, two adults two children ages 7 and 5.. So i just want to make sure I need to purchase four groupons correct?

Tara O. asked 5 months, 22 days, 8 hours, and 43 minutes ago - 1 answer

Yes, you will need to purchase four Groupons. Because you have four people traveling, you will need two rooms, and therefor need four Groupons. Let us know if you have any additional questions. We are also available Monday - Friday 9:30-6:00 ET at 800-555-5765.

Leora H. answered 5 months, 21 days, 9 hours, and 39 minutes ago

My girlfriend doesn't have her passport yet, would we still be able to purchase the package? We noticed the deal said we would have to call up and give our passport info by Dec. 4 to reserve it. What would we do if we do not have that information?

Chris K. asked 5 months, 22 days, and 46 minutes ago - 1 answer

Yes, you can still purchase the Groupon and call us to make the reservation without a passport. However, you have to submit a copy of the passport to us no later than the final payment due date. If you are traveling within 75 days, you will need to get the new passport expedited. Please call us for any additional questions you have about this. We are available Monday - Friday 9:30-6:00 ET at 800-555-5765.

Leora H. answered 5 months, 21 days, 9 hours, and 45 minutes ago

Can you select your seats for the flights?

Ramon M. asked 5 months, 23 days, and 33 minutes ago - 1 answer

Yes, you will be able to select your seats for the flight. Let us know if you have any additional questions. We are also available Monday - Friday 9:30-6:00 ET at 800-555-5765.

Leora H. answered 5 months, 21 days, 12 hours, and 28 minutes ago

My girlfriend and I want to go to Japan. How do we pay for the groupon searately? It states that you have to buy two in order to get the Groupon discount.

Elena L. asked 5 months, 24 days, 2 hours, and 30 minutes ago - 1 answer

If you would like to purchase your Groupons separately, you can. You do not need to buy two together to get the Groupon rate. Then, when you call us to redeem them, just let our reservations agent know that you are traveling together. Let us know if you have any additional questions. We can also be reached Monday - Friday 9:30-6:00 ET at 800-555-5765.

Leora H. answered 5 months, 23 days, 13 hours, and 22 minutes ago

If I choose to depart on April 2nd, what is the return date?

Ambar V. asked 5 months, 25 days, 9 hours, and 56 minutes ago - 1 answer

All of the departure and return dates can be found on our website at: http://www.friendlyplanet.com/tokyo-express.html?src=GROUPON-TokyoExpress#tab1. In this case, the April 2nd departure returns on April 8th. Let us know if you have any additional questions. We can also be reached Monday - Friday 9:30-6:00 ET at 800-555-5765.

Leora H. answered 5 months, 25 days, 9 hours, and 48 minutes ago