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Tue Feb 05 04:59:59 UTC 2013

In a Nutshell

Stay in an oceanfront hotel with an indoor pool, lazy river, hot tub, and seafood restaurant

The Fine Print

  • Valid only for night(s) purchased
  • 15-day cancellation notice required prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • No refunds will be processed by Groupon after check in
  • Must be 21 or older to check in
  • Traveler name must match ID at time of check-in
  • 13% tax and 5% resort fee added at purchase; $5 daily fee for use of safe and local calls paid at check-in
  • See the rules that apply to all deals.

Questions and Answers

I am trying to book for three nights, March 19-22, @ $39 per but the total keeps coming up $210. Quite a difference.

Michael B. asked 3 months, 17 days, and 26 minutes ago - 1 answer

Theresa K.

$39 is the starting price for this offer which is available for Sunday-Thursday stays through most of mid February. Additional dates later in the spring are available at higher prices as reflected by the calendar online.

Theresa K. answered 3 months, 16 days, 7 hours, and 40 minutes ago

I am looking to bool a room on Feb 7-10. It has the price of the room for $41.00 on the 8th, but will not let me book the room.

Tammye S. asked 3 months, 16 days, 21 hours, and 8 seconds ago - 1 answer

Theresa K.

The dates of 2/8 & 2/9 appear to be sold out.

Theresa K. answered 3 months, 16 days, 7 hours, and 40 minutes ago

On February 1st, I purchased one room for a 2-night stay to check in on Feb. 12 and checkout on Feb. 14th. I called the toll-free number last night to get a room with a handicapped equipped bathroom but was told there were none. There are only handicapped accessible rooms (i.e., wheelchair accessible - but no raised toilets or bars in the showers). I would like to get a refund on the room but notice the requirements say rooms must be cancelled 15 days in advance. I booked this, as said earlier, less than 15 days in advance. Eleven days in advance actually. Can I possibly still get a refund? It looks like a beautiful place but I need handicap accommodations.

doreen h. asked 3 months, 17 days, 5 hours, and 28 minutes ago - 1 answer

Theresa K.

Doreen please contact Groupon and ask them to contact the hotel with your circumstances we'll do our best to accommodate your cancellation request. I have noted your reservation.

Theresa K. answered 3 months, 16 days, 7 hours, and 41 minutes ago

Do I need to book the queen room for me, my husband and a 6 month old? I would prefer the King room since the baby will be sleeping in a portable crib.

Brandy O. asked 3 months, 18 days, 2 hours, and 15 minutes ago - 1 answer

Theresa K.

Maximum occupancy is 2 people for the king room, this count includes all people including infants. We do have a limited number of efficiencies that sleep 4 with a king bed that you can request if available upon check-in.

Theresa K. answered 3 months, 16 days, 7 hours, and 43 minutes ago

I am interested in a King room. I have a baby that will be 6 months old at the time of use, he will sleep in a portable crib that we would bring along. Is it ok to book the King room for me & husband and bring the baby?

Brandy O. asked 3 months, 18 days, 5 hours, and 21 minutes ago - 1 answer

Theresa K.

Maximum occupancy is 2 people for the king room, this count includes all people including infants. We do have a limited number of efficiencies that sleep 4 with a king bed that you can request if available upon check-in.

Theresa K. answered 3 months, 16 days, 7 hours, and 43 minutes ago

I want to book the 14 thru the 17th are these dates available? because it will only allow me to click on 1 day

diva m. asked 3 months, 18 days, 5 hours, and 53 minutes ago - 1 answer

Theresa K.

Those dates must be sold out.

Theresa K. answered 3 months, 16 days, 7 hours, and 45 minutes ago

It says that there is no extra charge for kids under 17 and that you could even rent a roll away for$10/night. Why have you replied that families of 5 must buy 2 rooms? It does not say that on the deal.

Jane . asked 3 months, 18 days, 18 hours, and 45 minutes ago - 1 answer

Theresa K.

The maximum occupancy for the Oceanfront Efficiency is 4. You can not sleep more than 4 people with our without the roll-away. The offer does state the maximum occupancy allowance for each room type.

Theresa K. answered 3 months, 16 days, 7 hours, and 45 minutes ago

I have a very well behaved 90 lb lab. Would he be allowed on the property?

Stacey P. asked 3 months, 18 days, 19 hours, and 13 minutes ago - 1 answer

Theresa K.

Prior to booking your reservation I recommend contacting hotel management via the Reservations Department for approval. Our weight limit is 20 lbs, but hotel management has been known to make exceptions for non-aggressive breeds. 800-255-4763

Theresa K. answered 3 months, 16 days, 7 hours, and 46 minutes ago

am I able to buy two pakages and use them back to back in the same week?

donna w. asked 3 months, 19 days, 2 hours, and 36 minutes ago - 1 answer

Theresa K.

yes, as long as the dates are available on the calendar. You can probably purchase them all together as one stay.

Theresa K. answered 3 months, 16 days, 7 hours, and 47 minutes ago

I want to book a trip for two adults and one 3 year old could we be in the room with one king?

Jennifer M. asked 3 months, 19 days, 2 hours, and 38 minutes ago - 1 answer

Theresa K.

No, the maximum occupancy for that room is 2.

Theresa K. answered 3 months, 16 days, 7 hours, and 48 minutes ago

1 - 10 of 85 questions

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