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Tue Mar 05 07:59:59 UTC 2013

Seven-Night Luxury Resort Vacation – Resorts in Mexico, U.S., and Canada

Eight-Day, Seven-Night Luxury Resort Stay. Choose from Hundreds of Resorts in Mexico, U.S., and Canada.

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In a Nutshell

Seven-night trip to one of hundreds of properties across Mexico, the U.S., and Canada, valid at some locations during spring break

The Fine Print

  • Must book by 4/19 or promo value expires
  • Must travel by 8/31
  • Limit 2/person, 1/gift, 1/visit
  • Redemption occurs at booking w/Resort Stay Vouchers; no refunds will be processed by Groupon after booking
  • Once booked w/Resort Stay Vouchers, reservations can't be changed/cancelled
  • Must be 21+ to check in; unless otherwise specified by resort
  • Valid properties may vary; some, like all-inclusive, have upgrade fees; consult resort profile before booking
  • Valid ID & CC required at check in
  • Resort fees, gratuity, hospitality tax, & international energy/city taxes not incl'd where applicable
  • Security deposit req'd (typically $100), refunded at check-out providing no property damage
  • See the rules that apply to all deals.

Deal Q&A 85 questions, 91 answers

Commonly Asked Questions

Hi I like to take trip husband myself and 2 children age 18 and 16 at time of travel about July, so can I purchase 2 vouchers under my credit card for 4 people in total? thanks.

Janice S. asked 2 months, 26 days, 7 hours, and 16 minutes ago - 1 answer

Shawn G.

Hi Janice! The voucher is a FLAT price, not per person. As long as your party does not exceed the occupancy number and age limits of the resort you book, you will only need to purchase a single voucher. Because your children will be 18 and 16 when you travel, they will be considered "adults." So my best suggestion is to book a room with a minimum of "2 bedrooms and 4 adult occupancy." Make sure to check the “Resort Details” of the resort you’re interested in PRIOR to booking. Happy Vacationing!!

Shawn G. answered 2 months, 25 days, 17 hours, and 15 minutes ago

I want to travel in October... The website allows me to look up availability in October although the deal says must travel by 8/31. Im not sure how that works... Also there will be 4 adults traveling.. however we dont know if we should get a one bedroom or two? If its a one bedroom does that mean the others sleep on couch in main living area? It looks like the only way to get a two bedroom is to look at the rooms for 6-8 people even though we only have 4 traveling... Can you explain this to me? thank you!

Julie T. asked 2 months, 26 days, 6 hours, and 40 minutes ago - 1 answer

Shawn G.

Hello Julie! Unfortunately, you will not be allowed to book travel that occurs after Aug 31, 2013 with this voucher. But please feel free to shoot me an email directly at Facebook@ResortStayVouchers.com and I'll be happy to provide you with more details / options :)

Shawn G. answered 2 months, 25 days, 17 hours, and 12 minutes ago

I am traveling to Puerto Vallarta on March 16 to the 24, 2013. with 3 adults how much extra will i have to pay for the additional person and are the dates ok, to purchase voucher?

Maribel R. asked 2 months, 25 days, 20 hours, and 15 minutes ago - 1 answer

Shawn G.

Hi Maribel! As for your travel dates, all check-in dates are pre-determined by the individual private resorts and they vary by location. The dates displayed on our inventory link are the only dates available through this special promotion. So you'll need to perform a search on our inventory link for Mexico / Puerto Vallarta area and look for resorts that have availability that matches your travel dates. As for your second question, the voucher is a flat price, not per person. As long as your party does not exceed the occupancy number and age limits of the resort you book, you will only need to purchase a single voucher. Make sure to check the “Resort Details” of the resort you’re interested in PRIOR to booking. Happy searching and Happy Vacationing!!

Shawn G. answered 2 months, 25 days, 17 hours, and 17 minutes ago

I want to go for 2 weeks,one with only my husband and I then the following week have our children join us.So can we buy 2 vouchers with 2 different names and book them week after week? My children are ages,24,13,11.

Julie S. asked 2 months, 25 days, 18 hours, and 59 minutes ago - 1 answer

Shawn G.

Hi Julie! The short answer is "yes." Just make sure that the second week is booked using accommodations that are appropriate for the ages and number of people traveling in your (complete) party. Finding multiple weeks at the same resort is subject to availability.

Shawn G. answered 2 months, 25 days, 12 hours, and 12 minutes ago

More Questions and Answers

I am interested in Cabo San Luces. I am disabled and need an accessible room. Also, is the resort property accessible too? If I book for travel the end of August but the stay extends into Sept. - is that OK?

Kathe L. asked 2 months, 17 days, 17 hours, and 6 minutes ago - 1 answer

Shawn G.

Hi Kathe, yes...it is okay if your stay extends past the date as long as you book by and start travel by the dates in the fine print. As for handicap accessibility, please refer to the resort details and/or check on line for more information. We cannot guarantee the rooms that are allocated for these offers, but the resorts typically are compliant with the requirements. That said, keep in mind... Mexico may not be as amenable to having handicap access as you may find in the USA. Please do your research. We want you to have a pleasant experience.

Shawn G. answered 2 months, 16 days, 11 hours, and 28 minutes ago

If I am only able to stay 4 or 5 nights, would that be possible? In other words, pay the groupon price but check out early?

Jessi C. asked 2 months, 16 days, 19 hours, and 55 minutes ago - 1 answer

Shawn G.

Hi Jessi, it is perfectly fine to check out early. There is no penalty, however, the voucher will be considered redeemed.

Shawn G. answered 2 months, 16 days, 11 hours, and 32 minutes ago

Hello. I was looking at the resorts in Puerto Vallarta that offer all inclusive. I looked under the "Resort Details" and I can't find any that offer all inclusive. I looked also at the resorts that have upgrades and I don't think they offer it. Can you take a look and help me find the ones that offer all inclusive with this voucher deal. Thank you, Christina

Christina A. asked 2 months, 16 days, 17 hours, and 15 minutes ago - 1 answer

Shawn G.

Hello Christina, all inclusive resorts are not covered by the voucher. The voucher covers the resort stay only. For that reason, we do not display and mandatory all-inclusive resort inventory. That said, there is inventory that is optional all-inclusive, but the all-inclusive fees are paid to the resort and not covered by the voucher. This type of inventory is typically in Jamaica and Bermuda. There is some in Mexico and they are always displayed in the resort details.

Shawn G. answered 2 months, 16 days, 11 hours, and 33 minutes ago

Does the voucher count towards two people? or do me and my husband both need to buy our own? Also, if we were to choose a resort that was "free" then that means the voucher takes care of then entire cost?

Catherine R. asked 2 months, 16 days, 16 hours, and 10 minutes ago - 1 answer

Shawn G.

Hi Catherine! The voucher is a FLAT price, not per person. As long as your party does not exceed the occupancy number and age limits of the resort you book, you will only need to purchase a single voucher. The resort inventory listed as "free" means that the resort stay is covered by the voucher your purchase. The voucher covers the cost of the resort stay only. Incidentals and miscellaneous fees are not covered by the voucher.

Shawn G. answered 2 months, 16 days, 11 hours, and 36 minutes ago

i purchased the voucher already and was looking to stay in pigeon forge,tn and found a resort with a 500 dollar upgrade. I called the resort to ask some questions and they told me that non members for the month of july was 140 a night plus tax. Well that comes to only 980 dollars.....so why in the world is it an additional 500 if the price does not even come to 1500 dollars!!????? I love groupon and purchase alot through guys and tell others about you...did i get duped? Joslyn M

Joslyn M. asked 2 months, 18 days, 10 hours, and 57 minutes ago - 1 answer

Shawn G.

Joslyn, thanks for the question The retail value is assessed based upon standard rates without any discounts. This is a great example of how properties can sometimes run specials that are comparable with the exchange inventory we receive. It is not typical that it can be as competitive, but it certainly can occur when there are hundreds of resorts in a network. Since we don't contract directly with the resort, we don't have control over any specials they may run from time to time. That said, when there is an upgrade fee, this is a cost that is being passed on to the voucher holder and disclosed in advance. It is a direct reflection of how the inventory is priced from the network to Resort Stay Vouchers. We hope you have a wonderful vacation, whether it is at this particular resort or you choose to use it an a different location.

Shawn G. answered 2 months, 18 days, 6 hours, and 4 minutes ago

I searched through the questions but could not locate this answer... Are we allowed to book a room that sleeps, for example 4 or 6, if for most of the stay there will only be 2 adults? We would like the extra space, and would like my son (3 yrs) and my parents to join for a night or two (staying within driving distance) but plan for it mainly to be a two adult vacation.

Natalie F. asked 2 months, 22 days, 21 hours, and 2 minutes ago - 1 answer

Shawn G.

Hi Natalie! As a Resort Stay Voucher buyer, you are allowed to book whatever accommodations you find available on our Online Resort Catalog, as long as your party does not EXCEED the occupancy limits of the resort you book. So, there is no penalty for booking accommodations that suit parties larger than your own. Happy Vacationing!

Shawn G. answered 2 months, 22 days, 17 hours, and 36 minutes ago

I am looking for accommodations in Destin, Florida for my family. I will need enough space for 10 people with a pool.

Cindy C. asked 2 months, 22 days, 18 hours, and 23 minutes ago - 1 answer

Shawn G.

Hi Cindy! To preview inventory, visit our Online Resort Catalog found at http://travel.resortstayvouchers.com/north-america.php. Select your desired "Region" from the drop down menu. Select your preferred month of travel, then click the green "Search Resorts" icon. You'll then see a comprehensive list of available properties to book.

Shawn G. answered 2 months, 22 days, 17 hours, and 38 minutes ago

On the website for the vouchers it says "upgrade".. is that the cost that the person pays? so if these vouchers are valued at $1500, would a hotel with a $1100 upgrade be included in the voucher purchased through Groupon? Also if that is the case and I was to book a $1100 value, would I be able to apply the $400 to another hotel?

carissa asked 2 months, 23 days, 5 hours, and 16 minutes ago - 1 answer

Shawn G.

Hi Carissa! Upgrade fees are simply the additional cost for any inventory that's priced BEYOND the cost of the inventory allocated for the special $489 voucher price. The Upgrade fees are FLAT / single-time fees that are required at the time you book your online reservation. Upgrading is ALWAYS an option, never a requirement. We simply offer our voucher holders the option to Upgrade if they choose. For example...please visit our inventory link (http://travel.resortstayvouchers.com/north-america.php) and select "Texas: Coastal" from the drop-down menu, select the month of April, then click the green "Search Resorts" icon. You'll notice the "Four Seasons on the Gulf" resort with accommodations that sleep 6. The "regular" Retail Price of these accommodations would be $1,770. Since these accommodations are priced BEYOND the cost of the $489 Voucher, you'll need to pay an additional Upgrade fee of $300. Therefore, your entire party (up to 6 guests) may book this property with our Voucher by paying the total cost of only $789 ($489 voucher price + $300 upgrade fee), which is still LESS THAN HALF of the "regular Retail Price" of the room! Happy Vacationing :)

Shawn G. answered 2 months, 22 days, 17 hours, and 39 minutes ago

Which resorts are all inclusive?

Erica N. asked 2 months, 23 days, 6 hours, and 1 minute ago - 1 answer

Shawn G.

Some resorts offer all-inclusive packages, for additional fees. Fees vary by resort and most of the resorts that offer the packages are located in Mexico. To check for availability, simply click on the "Resort Details."

Shawn G. answered 2 months, 22 days, 17 hours, and 46 minutes ago

Which resort in WA is allow to check in with the age under 21?

Yinfang H. asked 2 months, 23 days, 6 hours, and 21 minutes ago - 1 answer

Shawn G.

ALL resorts require guests be a minimum of 21 years old. Some resorts (primarily in Mexico) require guests to be a min. of 25.

Shawn G. answered 2 months, 22 days, 17 hours, and 47 minutes ago

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