Question & Answer: Four-Night All-Inclusive Riviera Maya Stay with Round-Trip Airfare, all Meals, and Drinks from Vacation Express

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All-Inclusive Mexican Vacation with Airfare – Riviera Maya, Mexico

Four-Night All-Inclusive Riviera Maya Stay from Vacation Express with Round-Trip Airfare, all Meals, and Drinks

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In a Nutshell

Located steps from a quiet beach on Riviera Maya, this four-star all-inclusive hotel features 12 pools, several restaurants, and nine bars

The Fine Print

Must book by 3/1/13 or promotional value expires
Valid only for date(s) purchased
Limit 1 per person, may buy 3 additional as gifts
Limit 1 per visit
Valid only for option purchased
Reservation required, subject to availability
All cancellations subject to $100 fee
45-day cancellation notice required or fee of 50% Groupon price applies; 31-day notice or fee up to Groupon price applies
Airfare nonrefundable once ticketed
Must be 21 or older to check in
Credit card required at booking
$350 single supplement fee required for solo travelers
Tax included
See the rules that apply to all deals.

Deal Q&A 127 questions, 129 answers

Commonly Asked Questions

Will the plane ride be guaranteed to be a non-stop flight?

Christina D. asked 3 months, 5 days, 18 hours, and 16 minutes ago - 1 answer

Please contact the reservations department at 1-800-486-9777 for more information about flights. Pricing and schedule will vary depending on your departure date.

Megan G. answered 3 months, 4 days, 21 hours, and 31 minutes ago

what would be the total cost for 2 adults & 2 children (9&6) frorm Nashville, TN

Farid asked 3 months, 5 days, 18 hours, and 2 minutes ago - 1 answer

You will need to purchase 2 Groupons and pay for flight and tax for each child, plus a $45/ night fee for 1 child. Flight details are available at the time of booking. Please contact the reservations department at 1-800-486-9777 for more information.

Megan G. answered 3 months, 4 days, 21 hours, and 15 minutes ago

Is a passport needed if youre an american citizen

Katie asked 3 months, 5 days, 17 hours, and 59 minutes ago - 1 answer

Yes. All traveling passengers must have a passport.

S. F. answered 3 months, 5 days, 14 hours, and 44 minutes ago

Are airport transfers included?

Anthony K. asked 3 months, 5 days, 17 hours, and 39 minutes ago - 1 answer

No. Transfers are not included in the price.

S. F. answered 3 months, 5 days, 14 hours, and 42 minutes ago

what is the exact name of this resort?

Lisa M. asked 3 months, 5 days, 17 hours, and 30 minutes ago - 1 answer

The name of this resort is Grand Riviera Princess.

Megan G. answered 3 months, 5 days, 14 hours, and 15 minutes ago

Can you confirm that alcoholic beverages are included under the definition of "drinks." Thanks!

Dan G. asked 3 months, 5 days, 17 hours, and 15 minutes ago - 1 answer

Hi Dan, Yes, all beverages are included. Thank You.

S. F. answered 3 months, 5 days, 14 hours, and 9 minutes ago

Will the airfare be direct flights from our booking city to Cancun? Are service charges and gratuities included in the Groupon price?

Cassie asked 3 months, 5 days, 17 hours, and 10 minutes ago - 1 answer

The promotional price is all inclusive. Airfare details may vary and are subject to change. Please contact the reservations department at 1.800.486.9777 for flight details. Thank You.

S. F. answered 3 months, 4 days, 14 hours, and 28 minutes ago

When is the valid travel date? is it by 3/30 or that is only the last day to book ?

Cindy S. asked 3 months, 5 days, 15 hours, and 8 minutes ago - 1 answer

If you click the "See Options" button on the deal page, you can view all departure locations and days.

Megan G. answered 3 months, 5 days, 14 hours, and 58 minutes ago

how far is the airport to the Grand Rivera Princess Resort??

susan p. asked 3 months, 5 days, 3 hours, and 31 minutes ago - 1 answer

They are about 50 minutes away from CUN ( Cancun International Airport).

Megan G. answered 3 months, 4 days, 20 hours, and 45 minutes ago

Hi, I want to travel with my husband. Is one groupon for both of us or we need 2 groupons and the the price will be $1398?

denisa k. asked 3 months, 4 days, 22 hours, and 14 minutes ago - 1 answer

Hi Denise, The promotional rate is per person. You would have to purchase 2 Groupons. The total price depends on your departure city and room category. Thank You.

S. F. answered 3 months, 4 days, 16 hours, and 9 minutes ago

How many people can stay in a room? your deal says 2 max but that hotels website says 4. I need 3 per room

Jordan w. asked 3 months, 4 days, 22 hours, and 2 minutes ago - 1 answer

Hi Jordan, The promotion allows 2 max per room. Thank You.

S. F. answered 3 months, 4 days, 14 hours, and 33 minutes ago

What time is the check in and check out? Is drive from the airport to the hotel included? If not, how much is it?

denisa k. asked 3 months, 4 days, 20 hours, and 55 minutes ago - 1 answer

Check In time is at 3:00pm. Hotel transportation is available for additional cost. Please contact the reservations department for transportation cost. Thank You.

S. F. answered 3 months, 4 days, 14 hours, and 33 minutes ago

Are the flights direct?

Lindsay k. asked 3 months, 4 days, 19 hours, and 35 minutes ago - 1 answer

Hi Lindsay, Please contact the reservations department at 1.800.486.9777 for specific details regarding flights. Flight details vary and is subject to change at any moment. Thank You.

S. F. answered 3 months, 4 days, 14 hours, and 35 minutes ago

Does this resort have wifi

Tracy M. asked 3 months, 4 days, 17 hours, and 8 minutes ago - 1 answer

Hi Tracy, Yes. This resort has wifi available. Thank You.

S. F. answered 3 months, 4 days, 14 hours, and 41 minutes ago

Can I decide when the flight is booked, so I can add additional nights at the resort?

Maura R. asked 3 months, 4 days, 15 hours, and 24 minutes ago - 1 answer

Hi Maura, Flight times vary and are subject to change. After you purchase your voucher please contact the reservations department at 1.800.486.9777 and they will be able to tell you the available flight times. Thank You.

S. F. answered 3 months, 4 days, 14 hours, and 42 minutes ago

Is there a way to pay separately? I want to go with a friend but we would prefer to pay separately.

Janina M. asked 3 months, 4 days, 14 hours, and 49 minutes ago - 1 answer

Hi Janina, Yes, you can pay separately. When booking the reservations, it is recommended that you book together so that you can travel together.

S. F. answered 3 months, 4 days, 14 hours, and 45 minutes ago

Is the resort on the beach?

Edward F. asked 3 months, 4 days, 13 hours, and 48 minutes ago - 1 answer

Hi Edward, Yes, this is a beachfront resort. Thank You.

S. F. answered 3 months, 2 days, 18 hours, and 59 minutes ago

I would like to travel with my husband and 18 month old daughter, but the room limit says 2 people. Can we bring her along?

Sarah K. asked 3 months, 4 days, 11 hours, and 18 minutes ago - 1 answer

Hi Sarah, Kids under the age of 4 are allowed. Thank You.

S. F. answered 3 months, 2 days, 18 hours, and 53 minutes ago

if we would like to stay extra 2 nights what will the extra cost be

george asked 3 months, 3 days, 15 hours, and 22 minutes ago - 1 answer

Hi George, The promotion is for (4) nights only. Thank You.

S. F. answered 3 months, 2 days, 19 hours, and 34 minutes ago

i am not sure of the abbre from departure on options i know ind means indianapolis but not the rest help.....from pittsburgh pa

jo e. asked 3 months, 3 days, 15 hours, and 12 minutes ago - 1 answer

Hi Jo, Pittsburgh's airport abbreviation is PIT. Thank You.

S. F. answered 3 months, 2 days, 19 hours, and 35 minutes ago

i don't know which airports are listed by their letters so can u tell me if any of these airports r near louisiana

donna f. asked 3 months, 3 days, 8 hours, and 44 minutes ago - 1 answer

Hi Donna, New Orleans International Airport (MSY) is your closest airport. Thank You.

S. F. answered 3 months, 2 days, 19 hours, and 37 minutes ago

Does this trip include departure from Newark, NJ. I do not see it as an option?

Linda H. asked 3 months, 2 days, 21 hours, and 17 minutes ago - 1 answer

Hi Linda, The promotion does not offer departures from Neward, NJ. Thank You.

S. F. answered 3 months, 2 days, 19 hours, and 42 minutes ago

Hi - Are you able to upgrade to a YUCATAN PLATINUM SUITE POOL ? If so, how much more is it?

kristin asked 3 months, 2 days, 20 hours, and 6 minutes ago - 1 answer

Hi Kristin, Upgrades are availble and based on availablity. Please contact the reservations department at 1.866.486.9777 for upgrade details. Thank You.

S. F. answered 3 months, 2 days, 19 hours, and 39 minutes ago

Am I understanding this correctly? While at the disco, the cover charge AND alcoholic beverages are not included?

shelly w. asked 3 months, 2 days, 19 hours, and 41 minutes ago - 1 answer

Hi Shelly, Drinks and entrance are included at the Disco. Thank You.

S. F. answered 3 months, 2 days, 18 hours, and 56 minutes ago

One adult and one child, age 9, for the deal. does the adult pay for the single fee or does the child count for double occupancy? Thank you.

christian s. asked 3 months, 2 days, 18 hours, and 29 minutes ago - 1 answer

You will need to purchase 1 Groupon and pay for flight and tax for the child.

S. F. answered 3 months, 2 days, 14 hours, and 54 minutes ago

How much are transfers from airport typically?

Louis S. asked 3 months, 2 days, 17 hours, and 46 minutes ago - 1 answer

Hi Louis, For this resort, Grand Riveria Princess, a round-trip transfer is $25 per adult.

S. F. answered 3 months, 2 days, 14 hours, and 46 minutes ago

What time do the pools/bars close?

Heather M. asked 3 months, 6 hours, and 19 minutes ago - 1 answer

There are 10 bars, serving alcoholic and alcohol-free drinks and cocktails. Opening hours are as follows: * Sport Bar "5 Avenue" 24 hours, near the Sunset lobby comercial area. * Bar "Areito" 22:30 – 02:00 h., inside "Areito" disco. * Pool Bar "Relax" 10:00 – 18:00 h., in the pool, Laguna Villas * Poolbar "Fantasy Bar" 10:00 – 18:00 h. In the pool. * Poolbar "Maya Bar" 07:00 – 18:00 h. In the Riviera pool. * Poolbar "Tequila" 07:00 – 18:00 h. In the Sunset pool. * Chill Out "Ibiza" * Lobby Bar Sunset 08:00 - 0:00 h. Inside Sunset Lobby. * Lobby Bar Riviera 08:00 – 0:00 h. Inside Riviera Lobby. * Platinum Sunset Bar 07:00 – 23:00 h. in Sunset Platinum. * Platinum Riviera Bar 07:00 – 23:00 h. in Riviera Platinum. * Theater Bar. 21:00 – 22:30 h. in the theater. * Beach Bar "Poquito" 10:00 – 18:00 h. in the beach. * Bar Punta Bete 18:00 – 23:00 h. between "Mamma Mia" & "La Vaqueria" restaurants. * Bar Chactemal 18:00 – 23:00 h. between "La Hacienda" & "Le Fleur" restaurants. * Hours are subject to change

S. F. answered 2 months, 28 days, 16 hours, and 35 minutes ago

Are there specific travel dates?

Melissa V. asked 2 months, 27 days, 13 hours, and 16 minutes ago - 1 answer

Hi Melissa, Yes, there are specific travel dates for specific departing airports. You can access the promotion and click on the SEE OPTION button to see specific dates and offers. Thank You.

S. F. answered 2 months, 26 days, 18 hours, and 8 minutes ago

Any more deals ???Department from Boston??? Thanks

Daniela M. asked 2 months, 26 days, 20 hours, and 33 minutes ago - 1 answer

Hi Daniela, Yes, there are several deals still availabe but none from the Boston departure airport. Thank You.

S. F. answered 2 months, 26 days, 18 hours, and 14 minutes ago

More Questions and Answers

So if you would like to have two people travel such as 2 adults would that mean you have to purchase twice?

ahmad k. asked 2 months, 26 days, 13 hours, and 8 minutes ago - 1 answer

Yes, each of you will need a Groupon.

Marty S. answered 2 months, 23 days, 21 hours, and 18 minutes ago

I am planning a trip for me (mom), and my daughters (21 and 11 years old) Can we stay in the same room? Do I need to pay extra?

magdalena m. asked 2 months, 26 days, 13 hours, and 45 minutes ago - 1 answer

No, there is a maximum occupancy of two people per room.

Marty S. answered 2 months, 23 days, 21 hours, and 23 minutes ago

Two adults and one ten yr old would like to travel...could we share one room? I read an earlier answer stating we would need to buy the child's flight separately and pay $45/day for a child version of "all inclusive"...but your two to a room requirement would preclude us from staying together in one room?

Mrs A. asked 2 months, 26 days, 21 hours, and 18 minutes ago - 1 answer

Unfortunately the maximum occupancy of the offered rooms is two so this is not possible.

Marty S. answered 2 months, 23 days, 21 hours, and 25 minutes ago

Would like to stay 8 nights, Can we pay the difference with the resort? and do you know how much?

arthur m. asked 2 months, 27 days, 13 hours, and 24 minutes ago - 1 answer

Please reach out directly at 1-800-309-4717 for an quote on the possible extended stay.

Marty S. answered 2 months, 23 days, 21 hours, and 26 minutes ago

•$350 single supplement fee required for solo travelers that is in the fine print. if i'm traveling with someone else does that mean i do'nt get this fee, since two of us would be buying this voucher and coming together? or is this automatically charged to us no matter what?! Also someone else asked what dates this could be used and were told to read the fine print on the dates...I don't see anything in there. Could this just be answered. what dates can this be used and when does it expire?! thank you

corey asked 2 months, 27 days, 13 hours, and 10 minutes ago - 1 answer

The single supplement fee is not required if you are traveling with someone else. For all options, you must book your trip by today March 1, 2013.

Each trip option is valid for a handful of departure dates. The list is vast so I must link you over there. You can see all of the departure locations and the available departure dates here.

Marty S. answered 2 months, 23 days, 21 hours, and 29 minutes ago

HI- 2 adults and 2 children (ages 8 and13) travelling. do i purchase one groupon for myself and 3 as gifts for the rest of my family?

Elizabeth J. asked 2 months, 27 days, 15 hours, and 13 minutes ago - 1 answer

Yes, each person will need their own Groupon.

Marty S. answered 2 months, 23 days, 21 hours, and 37 minutes ago

Is there airfair travel from Portland oregon to this location? Also, needing a room with a king bed. Thanks!!!

Melissa L. asked 2 months, 26 days, 17 hours, and 59 minutes ago - 1 answer

Flights are available from BOS, BWI, IND, JFK, LAX, MDW, ATL, BNA, CVG, and MSY. You can see all the options here. King beds are available.

Marty S. answered 2 months, 23 days, 21 hours, and 41 minutes ago

what would be the best airport to leave from if we live in denver...thanks in advance?

Melvin L. asked 2 months, 27 days, 18 hours, and 14 minutes ago - 1 answer

Hi Melvin, There are promotional offers available departing from the following airports: New Orleans International (MSY), Cincinnati (CVG), and Nashville (BNA). Thank You.

S. F. answered 2 months, 26 days, 18 hours, and 3 minutes ago

Are there specific travel dates?

Melissa V. asked 2 months, 27 days, 13 hours, and 16 minutes ago - 1 answer

Hi Melissa, Yes, there are specific travel dates for specific departing airports. You can access the promotion and click on the SEE OPTION button to see specific dates and offers. Thank You.

S. F. answered 2 months, 26 days, 18 hours, and 8 minutes ago

anymore flights available leaving from CHICAGO?

Angela T. asked 2 months, 27 days, 12 hours, and 4 minutes ago - 1 answer

Hi Angela, There are no more promotional vouchers departing from Chicago. Thank You.

S. F. answered 2 months, 26 days, 18 hours, and 12 minutes ago

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