Questions and Answers

Can this be used at Gap body stores?
Can this be used in Virginia?
Can this be used at GAP Kids?
This is a nationwide deal today. If you look at the discussion for the New York Groupon, some of your questions may be answered.

Can it be used at other Gap owned stores Like Banana Republic?
i wear petite jeans and they don’t sell them in any store that i know of!!
Per Austin H from Groupon on the NY GRoupon site he . commented 6 hours and 58 minutes ago
Hey guys:
This is good for any Gap location in the country (as well as Canada and Puerto Rico). It can be used at Gap kids and Baby Gap, but CANNOT be used at Gap affiliates such as Banana Republic or Old Navy.
Tara – Sorry, this is a hard max of one. You may only purchase one — either for yourself or as a gift.
Can this be combined with the Gap Friends and Family discount weekend?
Hey, what happened? I didn’t get an email for this one I had to go to the website???
Too bad they don’t sell “talls” in the stores. Guess I’ll use it for the kids!
What about Gap Outlet?
Sorry, it says it right in the fine print- not valid at the Outlet.
so it said your oder has been completed it will be ready Aug 19 @ 3 pm?? Will it be e mailed to me? Mailed to me? How do I get it??
Was not able to place order. Kept getting error messages about the quantity and then the city. Anyone experience this problem?
@Pat G – Yes, I was having the same errors too. Couldn’t login & kept getting sent to this “Oops!” page they have with a big list of cities. Already emailed in a help message.
@Pat G – Yes, I was having the same errors too. Couldn’t login & kept getting sent to this “Oops!” page they have with a big list of cities. Already emailed in a help message.
I signed up for Groupon today and never got my confirmation email. However, I was able to enter my CC information in and it appeared to take my order. Still no confirmation that my order went through or anything from Groupon.
Did I get this or not?
I got a confirmation but no email to print the coupon. Not sure what to do now.
Well I tried again and this time I got this:
Congratulations! Your Groupon order has been processed. Your order ID is <code>#$$%%^##</code>. Normally we’d immediately email your Groupon, but due to a very high volume of traffic for today’s Gap deal, it’s possible that your Groupon won’t be available until this Saturday or Sunday.
So hang tight! We’ll email you your Groupon just as soon as it’s ready. Thanks!
Love,
Groupon
Hey Everyone,
You can use this also babyGap, KidsGap, GapBody, etc.
Can be used on sale items.
Cannot be used at Gap affiliates such as Banana Republic or Old Navy.
Tell all your friends!
Jayna Groupon
I tried again too and got a confirmation this time but I had put in an order earlier as well. Now not sure if I bought one or two???
@Eva – This offer is not valid with other offers – therefore, it may not be combined with the Gap Friends and Family discount weekend.
@Connie – Due to the high volume of traffic in conjunction with this deal, your email may be slightly delayed, but don’t worry. It’s coming! Sorry for the inconvenience.
@Jessica – Correct. This offer is NOT valid at Gap Outlet, Factory or Generation stores or for online use.
@Christina – You WILL receive an email for this deal. It may just be slightly delayed due to the high volume of traffic of this deal.
@Pat & Laura – Sorry for the inconvenience. Keep trying!
Thanks!
Jayna
Carla:
Because there is a One Per Person limit on this deal, the site would limit you from buying two. You should be all set!
Thanks!
Jayna
Can this be used for more than one item?
I bought. Entered my email address and pw. I see the preauth and the order number but I cant sign in using my email and pw. Only via FB and the groupon doesnt show under my stuff .
Help?
It will not allow me to purchase. When I click on BUY NOW it says error on page. I have tried from different computers. Help?
If I buy a this groupon and my husband buys this groupon on his account, can we use both groupons on one purchase? I don’t see anything in the fine print that would prevent me from doing so.

Is this $25 for EVERY $50 spent? Or is it only $25 regardless of total bill. sorry if i missed this somewhere…
Are going to have the site errors fixed before the GAP deal runs out?? I have been trying to purchase for sev. hours and it wont let me! I wil be so bummed if I cant get one.

If there are technical issues, groupon usually extends the sale so everyone can buy.

what is going on I can’t get my gap coupon?
It is asking for a password with my cc. I’ve never had to do this before and thought I had one on file.
I opened a new change card last week & they gave me two 15% off coupons. Can I combine this deal with that? So if an item cost $100 with the coupon it cost $75 then less 15% for $63.75?

Ok I’m happy now I just got my coupon! :-)
Any idea when I can print the coupon I ordered at 7am? Some people I know have been able to print and have redeemed them already!
I would really like to use mine today if possible!
Concerning Confirmation Emails:
Due to the volume of traffic on the Groupon website in conjunction with the popularity of this deal, your confirmation email is temporarily delayed. However, please be assured – it IS on its way.
Thank you for your patience!
Jayna
Shelly:
No. This deal is not valid with other offers; therefore, it may not be used in conjunction with a coupon.
Thanks!
Jayna
The Groupon folks are doing an amazing job! Kudos! The site issues are to be expected when there’s volume such as this…hope everyone enjoys their shopping trip to Gap!

Groupon/Gap: please see my question: Is this $25 for EVERY $50 spent? Or is it only $25 regardless of total bill?
I was told I would have my certificate by 3 pm, however it is now 3:56 and I am leaving for work now. I anticipated on going shopping for my niece’s birthday, well that blows that idea. I AM NOT HAPPY! I would not buy this again as it is not immediately available!
Erin – I’m not part of Groupon or Gap, but for this Groupon you are paying $25 for one $50 coupon that can be used at any Gap stores.
So…you can spend $50 on stuff and you only paid $25!!
Christina S – If you read the FAQs for all deals, it indicates that Groupons aren’t available until the day after purchase…
After unsuccessful attempts this morning to purchase a coupon, I was sent an email from Groupon that the Website was fixed and that I could order. When I went back in, I got the same error messages. What is going on?
I just tried ordering, and I got an error message. When I tried to order again I recieved a message saying “The amount was invalid, You must purchase only 1”. Does this mean my first order went through?
Amanda, that’s normally true. However, if you go to the Fine Print for this deal and click on the hyperlink for View, the offer states it’s valid from Aug 19 to Nov 19. I’m sure they were expecting a huge response to this, but I think it was even more than they were prepared for.
I just tried ordering, and I got an error message. When I tried to order again I recieved a message saying “The amount was invalid, You must purchase only 1”. Does this mean my first order went through?
I got this error message too – and noticed that the “1” was greyed out and I couldn’t enter it. I wonder if this deal has overloaded their system. Or if they’re “out” of groupons.
Groupon: Why, when I placed my order, did it say I would receive my coupon by August 19 at 3AM???? I placed my order on August 19 and10:15 PM! How is this possible? Where is my coupon?
I am not sure what all the complaining is about….. Groupon has always done right. They are pretty darn honest and fix problems very quickly. This is a gift people - so patience is a virtue — you will get your groupon… :)
Check out the GAP FAQ for more answers :)
http://www.groupon.com/pages/gap-inc-faq
SOME ORDERS ARE STILL PROCESSING- PLEASE BE PATIENT. We sold over 400,000 Groupons yesterday so the system is working through everything. If your order is processing then you will get your Groupon. All Groupons will be processed in a few days at most! Many people have started to redeem, so it won’t be too long! :)
If you received an quantity error message yesterday that means that you already purchased one. PLEASE Check your ‘My Groupons’ tab. It might be processing but you definitely got it.
Remember this is 1 PER PERSON. If you bought 1, you cannot buy any more. Please ready the fine print for clarification.
This is valid on sale and clearance items but it is NOT valid on Gap promotions (example: 2 for 1).
PLEASE NOTE: Some people were directed to our overload site yesterday. Our development team is currently working to add those to the site.
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My Groupon worked perfectly today!!!! Received it around 2pm today…. It was well worth the wait. Thank you for this offer!!!!
This is my first time purchasing from Groupon and I’m having trouble printing the coupon. It shows on the screen without the coupon code or any instructions for the cashier and when I hit ‘print’ it prints out a blank piece of paper. Even if I could get it to print…I’m not sure Gap would accept this q….help!
I have my email but the link to my groupon page does not show my Gap groupon. Is it just not showing yet? Other questions – my sister bought one and gave it to me. Can I use the two together? Can the groupons be used with the upcoming 30% off give and get promo running this coming weekend? Last question – when will credits for referrals show in my account. I referred two people for the Gap deal and they both bought groupons.


If Groupon is not redeemed by the expiration date above, it may be redeemed for a $25 Gap GiftCard in U.S. and Canada Gap stores only.
How to redeemed for GiftCard after expiration date?