Questions and Answers
Can I use for Gap Baby?
Can I use this together with a gift card to pay for my purchase?
Is Baby Gap a “Gap generation store?”

What is a Gap Generation store?

“Gap Generation, the newest member of the Gap family, offers accessible style at exceptional values for men, women, kids and baby.” I guess they offer better values that the regular GAP store
Is it good on clearance items?

Hi Sean, on this deal it states “Today’s Groupon is not valid for online or previous purchases, or at Gap Outlet, Gap Factory, or Gap Generation stores”
is it only for regular Gap stores only? Or can we use it on Gap Outlets…etc, etc.

Hi Sean, this is the first time I buy a groupon.
I have just one general question, how long will it take for my groupon to be processed and will I get it as a printable, e-mail coupon?
Thanks and have a nice day!
I just bought the deal, but it didn’t come up with a confirmation number. It just said that due to the high demand it might not be available till Saturday or Sunday. It’s not showing up in My Stuff as pending either. How do I get a real confirmation?

How do I know if the store I am going to is a Gap generation store? Does it says it on the sign? I am going to the one in Pembroke lakes, is that a Gap generation store?? I am sorry I just want to make sure before I buy it
NOTE that this groupon has a rather short redemption period (2 months), compared to other groupons. It expires on Nov 19th of this year.
I did not receive a confirmation email – is there a delay?
I can’t event connect to buy today’s gap deal – what’s wrong with the site?

Betsy, the one in Pembroke is a regular GAP store.
I’m a bit confused. It says I only get it if enough people join. Do I have to get people to buy this coupon?
On all these questions, who gives an anwer?
Can I use this groupon and also use the “Give and Get” for 5% of my purchase to go towards Big Brothers and Big Sisters?
Beware….Groupon is not disclosing that due to high demand you will not get your coupon until Sat or Sun which i find TOTALLY unacceptable. If they can’t manage the volume they should not partner with a high volume company like GAP. So, unless you don’t care about using your coupon until the weekend….proceed with caution.

Everyone
Here’s some basic info about the deal today:
It expires November 19th.
It cannot be used online or at Old Navy, Banana Republic, or Gap outlet stores.
You can buy a maximum of 1 of these, even if you are buying a gift.
This cannot be combined with other offers, including the Friends & Family deals.
These are not transferrable, so the person whose name is on the Groupon must be the person who is using it.
If you’re experiencing some technical troubles with the site, I suggest reloading the page until it works for you.
If you continue to experience trouble and need to leave the site for a while, just check back before the end of the day and buy your Groupon then!
If even more problems persist, do not hesitate to contact us at support@groupon.com.
Thanks!
Josh
Forum Moderator
Can this groupon be used towards sale and clearance items at the regular Gap store? Can it be used at the Gap Body and Gap baby store?

Thank you Melissa S.
is this for women’s clothing only?
this is good at any Gap nationwide… how about Gap in Canada?

on this deal it states “Today’s Groupon is not valid for online or previous purchases, or at Gap Outlet, Gap Factory, or Gap Generation stores”
is it only for regular Gap stores only? Or can we use it on Gap Outlets…etc, etc.
Hi Josh at Groupon. Please let those of us know who have purchased why ‘due to high volume’ we are not given a confirmation number? Does not make it seem very secure?
Why I can’t use my credits to buy this?
I haven’t received no email! what’s going on? :(
Is there any reason you cannot use referral credits toward this? I have $10 and it is not coming up when I try to purchase the groupon.
Hello Everyone,
Thanks for your patience while we get to your questions!
@Norma, @Ka – this is valid on all in-store items including sale/clearance items at GAP, GAPbody, GAPkids.
@Louise, @ESPY – this is valid at any U.S. or Canadian GAP store, including the aforementioned substores, but excludes online purchases, GAP outlets/factory stores and affiliates like Banana Republic, Old Navy, etc.
@Alier – Do you mean you’d like to use your Groupon Loyalty Rewards Points? If so, you’ll need enough points to cover the $25 purchase of this offer. If you have enough and its still not working, I’d suggest refreshing the page and trying again since we’re experience website difficulties today.
Enid – I’m sorry to hear that! We’ve experienced some lag in email delivery today with some email servers due to the high volume of emails. If its not back to normal tomorrow you’ll want to log on to the website and resubscribe.
Hope this helps! Thanks for your interest! :)
Jayna @Groupon
I have not received any kind of confirmation (email or otherwise), but the $25 has been taken out of my bank account. Can someone please verify that my purchase has gone through!!!
Just like some others here, I bought my coupon but it doesn’t show under my stuff and the $ has already been taken out of my bank account. Can someone please advise how soon i will be able to see it? Thx.

I think it’s supposed to show immediately under ‘’my stuff’‘. I purchased one and it’s there. But it will take a while to process. and it will also take longer than usual for an email confirmation.
Well I purchased over 2 hours ago and the money has been taken from my account, but i haven’t recieved a confirmation email/number, and there’s nothing in ’My Stuff" Groupon please respond asap.
Kim, chill out. The Groupon site is going really slow today. You’ll get your Groupon.
@Ka – Hi Ka, great question, you can use your Gap groupon on any clothing at Gap.
Margaretanne@Gap Customer Relations

Can you use more than one coupon at the time of purchase?

Limit is 1 per person. So, NO you can not use more than one in a purchase. I think you could buy more as gifts.
i tried that…i dont think u can buy it as a gift. if you can, let me know how please!!

Amy Click on ‘’Buy it for a Friend’’ right under where you normally buy it from.
you can’t if you’ve already purchased one
Hi Just wanted to confirm that I did purchase this item but it does not show in my groupons. Is the expected date to receive still saturday or sunday?

Amy, I guess open another account. Under your husband’s or someone you knows name. Make sure to use your referral link, so that you can receive $10.
I purchased 1 Groupon of today’s deal for myself and 1 for a gift, in my account only appears that I bought 1, how can i Know they went through? I don’t want to loose the deal but I don’t want to buy an extra one if I don’t need one.
Thanks
“Enid – I’m sorry to hear that! We’ve experienced some lag in email delivery today with some email servers due to the high volume of emails. If its not back to normal tomorrow you’ll want to log on to the website and resubscribe.”
Jayna, thank you for your reply. My groupon says my order is being processed, so then, I have no guarantee that I actually bought this groupon? if I wait until tomorrow, wouldn’t I lose the deal?

Karen you can only purchase 1 Groupon. You can’t purchase any as gifts.
My credit card was illegally charged $1400 just minutes after buying this. Check your accounts people!
I purchased one deal today but I did it buy just going to the main page. Not thru my email ir singing in. It did asked me for my email address and it gave me a confirmation number at the end. I don’t see it pending on my stuff.
Its there any way to see if it went thru? Thanks
problem is, i have $55 from referrals, and I don’t want to open another account because I won’t be able to use my referral $
If we buy something but end up returning it, will we just get a regular store credit?
(I am buying something as a gift)
Gosh people – grow up! What a bunch of whiners!
Trouble persist. Page Keeps giving me error message, so don’t know if it went through or not. No email confirmation as of yet.

Sarita, How many did you try to buy?

Remember there’s a limit (1 per person) if you try to buy more it will give you an error. just incase that this is what happened to you. :)
is not working!!!! no….
you can only buy one.. however Houston is offering the same thing, so you can buy one at both locations.
let me say.. Houston and other cities are offering this same deal.
I finally received my groupon, but they charged me $30.49 instead of $25… I already wrote to the site but I’m very upset right now. I hope they fix this mistake because it’s not about the money, but about trusting my information is secure on this site, and right now that’s not happening.
@Enid… are you sure that’s not a Gap charge to your account for a purchase that you made that you are looking at? I just checked my statement and it shows a $25 charge (debit) from Groupon:
POS DEBIT GROUPON INC. CHICAGO IL $25.00Just curious.
SOME ORDERS ARE STILL PROCESSING- PLEASE BE PATIENT. We sold over 400,000 Groupons yesterday so the system is working through everything. If your order is processing then you will get your Groupon. All Groupons will be processed in a few days at most! Many people have started to redeem, so it won’t be too long! :)
If you received an quantity error message yesterday that means that you already purchased one. PLEASE Check your ‘My Groupons’ tab. It might be processing but you definitely got it.
Remember this is 1 PER PERSON. If you bought 1, you cannot buy any more. Please ready the fine print for clarification.
This is valid on sale and clearance items but it is NOT valid on Gap promotions (example: 2 for 1).
PLEASE NOTE: Some people were directed to our overload site yesterday. Our development team is currently working to add those to the site.
PRINTING ISSUES?
If you are trying to print and are receiving an error code when trying to print:
We are starting to use some of the PDF features introduced in Acrobat Reader 8, and you could be using an older version. You can update your reader here for free: http://get.adobe.com/reader
@Enid- Check your bank statement and make sure that the charge was made VIA Groupon and not the GAP. You might want to contact your bank and make sure they did not add on any additional fees.
Where do you see the certificate. I have not seen anything come through/
Mine still says it’s processing and is unable to print. Help?
Almost forgot abt this deal… going to try to use it this w/e. Anyone had any trouble using it? Just wondering if the cashier will know what it is or is this going to cause a scene at the register?


Can I use the groupon for Gap Body?