Question & Answer: $15 for a Reusable Hot/Cold Neck and Shoulder Pad in Blue, Pink, or Purple ($79.95 List Price)

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Reusable Hot/Cold Neck and Shoulder Pad – Online Deal

$15 for Reusable Hot/Cold Neck and Shoulder Pad in Blue, Pink, or Purple ($79.95 List Price)

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In a Nutshell

Reusable pad provides up to two hours of heat, stimulating blood circulation to the brain to relieve tension, stiffness, and pain

The Fine Print

Limit 1 per person. $3 flat-rate shipping not included. Does not ship to AK/HI/Canada/Puerto Rico. Most orders are delivered within 2 1/2 weeks from the purchase date. Does not ship to PO boxes. See return policy. Must pay applicable tax and provide name and shipping address at checkout, which will be shared to facilitate shipping. Goods sold by Groupon Goods.
See the rules that apply to all deals.

Deal Q&A 35 questions, 36 answers

Questions and Answers

where is this product made??

linyen l. asked 7 months, 6 days, 13 hours, and 7 minutes ago - 1 answer

This product is made in Asia.

Allison J. answered 7 months, 5 days, 22 hours, and 42 minutes ago

I notice that you need to "boil" the item to return to normal state. What are the dimensions for this item? It seems rather large to put in a pot to boil and yet not touch the bottom or sides? Any suggestions?

Cindy S. asked 7 months, 6 days, 17 hours, and 24 seconds ago - 1 answer

This item is 18.50''x11.75''x.5''.

Allison J. answered 7 months, 5 days, 22 hours, and 43 minutes ago

About how long does it take for the pad to return to it's natural liquid state on it's own?

sheryl m. asked 7 months, 6 days, 17 hours, and 21 minutes ago - 1 answer

In order for the pad to return to the liquid state it much be boiled.

Allison J. answered 7 months, 5 days, 22 hours, and 45 minutes ago

When do you place in boiling water for 5-10 minutes ?? After each use??

Cynthia o. asked 7 months, 6 days, 17 hours, and 51 minutes ago - 1 answer

You will need to place the item in boiling water after each use.

Allison J. answered 7 months, 5 days, 22 hours, and 46 minutes ago

So which is it to heat? The disk being flexed, or boiling it the device? Who ever does your ad copy needs to be replaced.

David G. asked 7 months, 6 days, 18 hours, and 22 minutes ago - 1 answer

Boiling the device returns it to its flexible state. It is the disc being flexed that actually heats the pad.

Allison J. answered 7 months, 5 days, 22 hours, and 48 minutes ago

On QUESTION # 3 above: the answer to "how long does the pack stay heated" was stated "30 minutes to an hour." But the GROUPON ad for this sale states that "it stays heated for up to 2 hours." So, which one is correct? I would hope that the GROUPON ad would be correct-but now I am concerned. Please advise-thanks!

Eileen B. asked 7 months, 6 days, 18 hours, and 40 minutes ago - 1 answer

I apologize for the discrepancy.
Depending on the outside temperatur,e this item will stay hot for a minimum 30 minutes and a maximum of 2 hours.

Allison J. answered 7 months, 5 days, 22 hours, and 49 minutes ago

I have one of these (at least I think it's the same) and I love it! I bought it at a demo show for much more than $15, so this is a great deal. After mine is heated and then cools down, it is quite stiff and has to be put in boiling water to go back to the original state. Do you do the same for this one? Also, after about 10 months, it turned from a pretty green to an ugly muddy brown. Any idea why it did this? It still seems to work.

Kathleen K. asked 7 months, 6 days, 18 hours, and 40 minutes ago - 1 answer

You are correct! You will need to put this item in boiling water to return it to its original state.
We are not sure why your original one turned brown, but this one should turn clear if anything.

Allison J. answered 7 months, 5 days, 22 hours, and 51 minutes ago

You said it will recharge itself. How long does that take without having to put it in boiling water.

Ann B. asked 7 months, 6 days, 18 hours, and 42 minutes ago - 1 answer

I apologize for the confusion!
Putting the pad in the boiling water returns the item to its original state after it has been used.
Once the metal disc is flexed, the pad takes up to a minute to heat up.

Allison J. answered 7 months, 5 days, 22 hours, and 53 minutes ago

I see an answer from Allison about putting this in boiling water to reheat. Is all you have to do for every use flex the metal disc, or do you have to put it in boiling water between each use before flexing the metal disc will work?

Catherine M. asked 7 months, 6 days, 19 hours, and 32 seconds ago - 1 answer

Sorry for the confusion!
Putting the pad in the boiling water returns it to its original, flexible state. It is necessary to put the item in the boiling water after each use.
The heating mechanism is associated with the metal disc. This is what creates and sustains heat.

Allison J. answered 7 months, 5 days, 22 hours, and 55 minutes ago

Who is the manufacture? How many times does this item self heat? Thank you!

marilyn o. asked 7 months, 6 days, 19 hours, and 32 minutes ago - 1 answer

This item is made by Repeat the Heat. As long as the disc is intact the item will reheat.

Allison J. answered 7 months, 5 days, 22 hours, and 57 minutes ago

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