Groupon: Collective Buying Power

Hi Louis, we deal strictly with the PuraSleep toppers, you will have to contact Groupon customer service for help with any other products. Sorry!

Lori Z. answered 4 months, 16 days, 11 hours, and 15 minutes ago

Well Abeer that is a tough question because it really depends on whether you are a back or side sleeper, and whether your underlying mattress is soft or firm. Keep in mind the 3" adds an extra layer of soft, cushiony comfort which is fabulous when you are on your side. If you're a total back sleeper though, in my experience the 2" is better - I have hip pain and love the softness of my memory foam topper but I need some support as well. But my underlying mattress is very firm, so when I turn on my side I do find myself thinking the 3" would be better. Hope this helps!

Lori Z. answered 4 months, 16 days, 12 hours, and 8 minutes ago

Hi Betty I already answered it right after you asked it, the answer is below in the discussion board.

Lori Z. answered 4 months, 16 days, 12 hours, and 16 minutes ago

Hi Betty, which Beautyrest topper are you referring to? Very difficult to compare them as Beautyrest rarely gives the density of their foam, and many of them are convoluted which is a much lesser quality topper. Ours is a solid premium 4lb density foam and is 100% USA Made. We use no imported Chinese foam.

Lori Z. answered 4 months, 16 days, 14 hours, and 4 minutes ago

Hi Tricia, actually alot of standard memory foam toppers (as opposed to gel memory foam) do not use covers. Not having a cover allows the foam to breathe freely and maximizes it's special temperature and comfort features. If you are worried about protecting the topper, you can place it underneath a mattress cover - it's a great way to protect both your topper and your mattress from stains.

Lori Z. answered 4 months, 16 days, 15 hours, and 48 minutes ago

Hi Kris, I have to admit I have no idea what a Hands On Fighter Pilot is - you definitely have to talk to Groupon customer service about that one! All I can tell you is we are definitely not a scam, we have been making high quality foam products for almost 20 years under national brand names. You are guaranteed to get a product, but do keep in mind that returns are only for products with manufacturing defects or damage during transit. If you do not receive your product you can contact us directly or Groupon, whichever you prefer. You do not need anything when using the heating pad, but your topper should at the least be under a top sheet, and preferably under a mattress cover as well. Thanks so much for your interest in our products, have a great day!

Lori Z. answered 4 months, 16 days, 18 hours, and 31 minutes ago

Hi Linda it is high density Visco and plant based derivates - Visco does have polyurethane as a component, it is what gives memory foam it's resiliency and supportive qualities.

Lori Z. answered 4 months, 16 days, 23 hours, and 1 minute ago

Hi Patsy, the answer is yes to both questions! We have very many happy Sleep Number customers that are using our foam as either a replacement or a comfort enhancer. Thank you for your interest in our PuraSleep products.

Lori Z. answered 4 months, 17 days, 11 hours, and 38 minutes ago

Hi Tamara, if you are extremely sensitive to odors you might be sensitive to the smell of fresh foam itself and I am concerned you might have an issue with memory foam. There are no harmful fumes but I do not want to say there is no smell at all as there can be, particularly when the foam is freshly packaged. The fresh foam smell will definitely go away but since returns for the Groupon promotion are only for defective or damaged product, it might be better for you to buy a product that you know you can return if you have any issues with it. I would hate for you to get the topper and not be able to use it.

Lori Z. answered 4 months, 17 days, 17 hours, and 32 minutes ago

Hi Eddie, you can do one of two things. If you call Groupon customer service they may be able to switch out the order for you today. If you can't reach anyone today, then please email us direct at info@luxefoam.com and we can make sure the correct size ships to you.

Lori Z. answered 4 months, 17 days, 17 hours, and 43 minutes ago