Question & Answer: Trans-Siberian Orchestra’s "The Lost Christmas Eve" Concert at BB&T Center on Friday, December 14 (Up to $74.50 Value)

$37

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Fri Nov 16 04:59:59 UTC 2012

Trans-Siberian Orchestra – BB&T Center

$37 for Trans-Siberian Orchestra’s "The Lost Christmas Eve" Concert on Friday, December 14, at 4 p.m. (Up to $74.50 Value)

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In a Nutshell

Pyrotechnics, lasers, and lights punctuate the debut live performance of the multiplatinum prog-rock opera The Lost Christmas Eve

The Fine Print

Expires Dec 14, 2012
Limit 8 per person. G-Pass not redeemable with mobile app. Use for admission at BB&T Center on 12/14 at 3PM. Must show valid ID matching name on Groupon. Must provide first and last name upon purchase, which Groupon will provide to facilitate redemption. Refundable only on day of purchase. Must purchase together to sit together. Discount reflects Ticketmaster's current ticket prices - price may differ on day of event. Doors open 1 hour before showtime.
See the rules that apply to all deals.

Deal Q&A 9 questions, 9 answers

Questions and Answers

Can you find a couple more tickets?

dave f. asked 6 months, 4 days, 16 hours, and 41 minutes ago - 1 answer

I'm sorry you missed out on this deal! If the business sets a limit on how many Groupons we can offer, you will see "Limited quantity available" under the hourglass and countdown of the time left to buy. There are a few reasons why we may limit the number of Groupons available on certain deals, but generally it's to ensure a high quality of service for Groupon customers.

I'm sorry this one sold out so quickly! I hope this helps explain the situation.

Andy C. answered 6 months, 4 days, 23 hours, and 15 minutes ago

How does the seating work if one of the tickets is meant for someone who requires disabled seating?

Aubrey C. asked 6 months, 6 days, 14 hours, and 51 minutes ago - 1 answer

Hi Aubrey
Most of the venues that host events featured on Groupon are handicap accessible. Before you purchase tickets to any event, contact the venue to verify if all the tickets being offered through Groupon will meet your specific needs. All venues are happy to accommodate anyone with a disability but we still recommend verifying specifics before purchasing any ticket. You can reach the BB&T Center at (954) 835-8000. Thanks!

Kelsey W. answered 6 months, 5 days, 22 hours, and 53 minutes ago

Is it possible to change your seat if you are unhappy with the assigned seat?

Beth N. asked 6 months, 6 days, 16 hours, and 15 minutes ago - 1 answer

Hi Beth
You are welcome to discuss any concerns you have with the box office or reach out to Groupon's Customer Service department, but it's unlikely you'll need these services.
If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you. Thanks!

Kelsey W. answered 6 months, 5 days, 22 hours, and 55 minutes ago

what kind of valid ID is required fo a 3,6,and 8 year old

Gerald Z. asked 6 months, 6 days, 19 hours, and 48 minutes ago - 1 answer

Hi Gerald
The ID is only needed for the person whose name is on the Groupon. Your name would be on the Groupons so your young guests would be all set. Enjoy!

Kelsey W. answered 6 months, 5 days, 22 hours, and 56 minutes ago

Is there any other day when this offer is good to see Trans-Siberian Orchestra at BB&7T Center Thank you, Maureen

Robert S. asked 6 months, 6 days, 22 hours, and 58 minutes ago - 1 answer

Hi Robert
At this time, this is the only day available. Thanks for your interest!

Kelsey W. answered 6 months, 6 days, 22 hours, and 35 minutes ago

CAN TICKETS BE MAILED AND IS THE TICKET PRICE THE SAME FOR CHILDREN ?

brenda r. asked 6 months, 6 days, 22 hours, and 55 minutes ago - 1 answer

Hi Brenda
Tickets are for adults or children. You will print your Groupon and that will serve as your ticket. I hope this helps!

Kelsey W. answered 6 months, 6 days, 22 hours, and 36 minutes ago

My son would love to see this with us.. Is it open to all ages? He is 11.

Debra S. asked 6 months, 7 days, 1 hour, and 58 minutes ago - 1 answer

Hi Debra
This show is all ages. Enjoy!

Kelsey W. answered 6 months, 6 days, 22 hours, and 37 minutes ago

How is the seating determined? Is there a picture of the seating for the event to determine if it's what I want based on where we would sit?

neeka asked 6 months, 7 days, 2 hours, and 19 minutes ago - 1 answer

Hi Neeka
This Groupon is valid for seating in rows 1–28 of sections 117–120. You can see a seating chart HERE. Seats will be assigned with preference given in order purchased. I hope this helps!

Kelsey W. answered 6 months, 6 days, 22 hours, and 45 minutes ago

Is it general admission or are you assigned a ticket?

martha m. asked 6 months, 7 days, 2 hours, and 47 minutes ago - 1 answer

Hi Martha
It is assigned seating. Your individual seating information will be on your Groupon when you print it. Enjoy!

Kelsey W. answered 6 months, 6 days, 22 hours, and 51 minutes ago

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