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why does it say you get 20 dollars off final ticket in the rules? shouldnt it be 40 dollars?

Jeannie T.

Redemption code doesn’t work. Very fustrating.

Marissa M.

how do i get the redemption code to work? what the hell

Dean S.

same here, doesn’t work

Cesar M.

Hey Everyone

Sorry to hear about any trouble you’re having!

If you are unable to redeem your Groupon or are experiencing any other trouble, please email us at support@groupon.com or call us at 877-788-7858. We’ll work with you towards satisfaction!

Very sorry for the inconvenience,

Cesar
Forum Moderator

Julie L.

2 per sperson but can I only use them one at a time? Want to buy two tickets. Would that only be 20 off the two? Then the other 20 on another purchase?

Trinh D.

wanna use coupon but the event i want is at 1800askgary but i have to buy through ticketmaster… can i not use my groupon then?

jeff

did anyone figure out how to get the code to work?

I have been trying my code since yesterday and cannot get it to work either. Anyone get an answer?

Amanda w.

I spoke with customer service yesterday and there is a glitch with the code. They said you should get an email notification when they figure it out.

Great, thank you Amanda :)

Shirley K.

Anyone figure out why the rules say you get only $20 off your final ticket price instead of $40?

Mark A.

Yes, I too have found the “code” to be a mystery. In addition, when selecting the Journey concert on LiveNation it hyperlinks you to ticketmaster, which I’m only assuming won’t accept the discount code. Those minor details aren’t shown in the fine print. My first time using GroupOn and it’ll probably be my last. More hassle than what it’s worth.

Michelle M.

Can’t get either of my two codes purchased to work. Contacted Groupon Cust Svce and was told to call the Live Nation box office. Very frustrating!!!

Cesar M.

Hi Everyone,

Sorry for the inconvenience.

We’re looking into the code issues and we will have it fixed shortly. Also, please be sure that you’re following the instructions under the “How to use this” section when you open your Groupon.

You can view and print your Groupon by clicking the “Print” or “Print All” link and get all the information you need to properly redeem it.

If you have any further questions, please let us know at support@groupon.com!

Cesar
Forum Moderator

Michelle S.

According to the wonderful customer support rep who has been helping me, they had to issue new vouchers so do not use the old voucher codes – check for new ones! They worked! YAY!

Katie

How did you get a new voucher? Mine has the same number on it and still does not work. I was the 15th person to buy this, I will be very disappointed if my concert sells out before this issue is fixed.

Jen T.

Anyone figure out why the rules say you get only $20 off your final ticket price instead of $40? I want to purchase the deal, but want confirmation as to whether or not it is $20 off or $40 off.

Cesar M.

Hi Everyone

If anyone is having code issues, please email us at support@groupon.com or call us at 877-788-7858. We’ll be happy to help!

Cesar
Forum Moderator

Bo H.

Hi Jen,

It’s a typo! Fixing it now. You’ll get $40 towards tickets as the Groupon says. Sorry for the confusion! Any voucher issues redewnload first to try to update the code and if it still doesn’t work ping our support as Cesar says.

thanks,
Bo from Groupon

Thanks,
Bo from Groupon

Trinh D.

so since livenation is making me buy journey tickets off of ticketmaster theres no way i can use my groupon?

are the vouchers working yet?

Cesar M.

Hi Trinh,

We have issued new promotional codes for this deal. The new promotional code that is listed on your Groupon should work properly when redeeming on LiveNation.com.

If you have already printed your Groupon, please re-print or download it to reflect this new code.

Please email us at support@groupon.com or call us at 877-788-7858. We’ll be happy to help you redeem your Groupon.

Cesar
Forum Moderator

Alicia Z.

I just tried to use the new promo code and it still doesn’t work. Very frustrating

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