Questions and Answers


Good Morning Groupies!
All Groupons we feature are generally between 3 and 12 months. So this Groupon is not atypical. The expiration is set in stone.
Good news is you have 3 different locations you can redeem at.
Thanks!
-Jenny at Groupon
The Groupon says “reservations are required for parties of 4 or more”. Does that mean that we have to make reservations or only if we are going to have a party of 4 or more? Could I use it for just myself and one other person?

Felipe C.-
That just means that if you have four + people in your party to call and make a reservation. Otherwise don’t worry about it.
Thanks!
-Jenny at Groupon
This would be even better without all the restrictions… dine-in only, maximum of one groupon per person, and 3 month expiration. That being said, I like this restaurant so I’m in.

Jenny, I haven’t been to Hamburger Hamlet in a few years. We used to have one in Costa Mesa but it closed (I live in Lake Forest, in the OC). I have been to West Hollywood a few times and to Bethesda a few times (I’m originally from DC). Nobody short of a real french restaurant makes French Onion Soup as well as Hamburger Hamlet, so I was pleased to jump on this offer. I too was wondering about the three month deadline on this Groupon, because I will be visiting back east in July and could have easily used my Groupon in a new venue, The Rio at Gaithersburg. Instead, I guess it’s time for an excursion out to Sunset Blvd near the Beverly Hills sign. Thanks again…Jimmy

Hey Jimmy-
Glad you love Hamburger Hamlet. Unfortunately, this Groupon is exclusive to the California locations. But who knows, you may be seeing something on the East Coast in the near future!!
Thanks for the feedback-
Jenny at Groupon
Hi, one of my roommates is only off from work monday nights and we were wondering if we would be able to use this groupon tonight if we bought it now
i know you usually cant till the day after but just wondering if some good fortune would cause otherwise :]
thanks

Shawn-
You are correct, typically you can’t use the deal until the day after the feature (unless otherwise statesd). I did speak with Hamburger Hamlet and they said they would be happy to honor the Groupon today.
Thanks so much for checking on that! I appreciate your courtesy!!
-Jenny at Groupon
Hi, I’ve been unable to access the “purchase for a friend” section for the Hamburger Hamlet deal. Can I purchase it for myself, print it out, and just give it as a gift? Thanks.

Hey Groupies-
MJ: You can do that if you wish, otherwise if you are having trouble please contact support@groupon.com and they can assist.
Vadim: This particular Groupon isn’t good for alcohol. So as long as the food isn’t being discounted on an offer- you are fine to use it!
Thanks-
Jenny at Groupon

Vadim-
Yes, then it would not be valid for the half-off appetizers.
Thanks for checking!
-Jenny at Groupon

Did anyone check on my gluten free soy free dairy free question? Thanks!

oops sorry that was for a different groupon, just disregard last post!
Had lunch at the Pasadena HH today. Yummy Crispy Calamari and Tiger Shrimp and delicious “The Stella” combos. Great service and good value, especially with the Groupon. Wanted more groupons yesterday but “buy it for a friend” link didn’t work. Hope you have the Groupons again – soon. Thank you.
Hi,
I attempted to use this expired Groupon today and the manager said they would not honor it. My understanding was that merchants would credit the Groupon purchase price towards any deal the Groupon had expired on. True?
Thanks,
Lisa


The expiration date on this one is so soon — just three months away and I’m curious, why? I noticed the other food deal today expires on the same date. Is this shorter time span the new trend? Most restaurant groupons have been good for at least 6 months. I have quite a collection built up and wouldn’t want one to expire before I get a chance to go there, although I know it maintains its original value. Since the deal is already listed, is this date set in stone or could you get them to extend it? Thanks.