"I like to say that I traded four wheels for four paws," says Pamela, who left behind a career in the auto industry to found Launder Dog. She made the decision after her german shepherd developed health problems and she found a vitamin regimen that successfully treated the dog's condition. Focusing on healthy and natural products, Pamela assembled a supply of specialty foods and medications for cats and dogs to fill her new shop.

The addition of self-service washtubs has helped the pet haven build a loyal cast of regulars since its founding in 1996. "We are like Cheers, but for cats and dogs," Pamela says. Owners come in to socialize, chat with staff members about proper pet care, and exchange fashion tips with the shop's resident cat, Ben. His eyes cruise lazily across the shop as Pamela and her team stay close by to assist patrons as they check out supplies ranging from colorful doggie bags to canine arthritis medication. Staff can also custom-order products and rare colognes that smell like the mailman.