Questions and Answers
Johnny-
That is correct, enjoy your groupon.
Thanks,
Lindsey
-Groupon Staff
can I buy one for each of my children and all of us come in at the same time?
Manda,
You can buy one for each of your children to use the full value of the Groupon. Have fun!
Lindsey
-Groupon Staff
I am a complete amateur ! Are there stencils or anything else to use for art work?
To clarify, the painting fee is $7 so than I would have $18 toward pottery item?
Stacey, that’s already been answered :( . Look at the first two comments
Stacey-Yes you will have $18 toward a pottery item
Lorette-I am pretty sure there are stencils there for you to use.
Thanks,
Lindsey
-Groupon Staff
Stacey-Yes you will have $18 toward a pottery item
Lorette-I am pretty sure there are stencils there for you to use.
Thanks,
Lindsey
-Groupon Staff
Lindsey,
Is there a price list for the ceramic items? I read that they range from $7 to $65. Thanks.
Johnny,
Here are some of the prices, I would suggest to call Mind Over Splatter for more of a detailed list.
Coffee mugs range between $10.00 – $15.00
Plates/platters range between $10.00 – $65.00
Banks and boxes range between $15.00 – $16.00
Figurines are between $9.00 – $15.00
Thanks,
Lindsey
-Groupon Staff
Groupon cannot be used for any of the party packages.
Thanks,
Lindsey
-Groupon Staff
sorry i know this is unrelated to this topic but will someone from groupon PLEASE go to the suns tickets page and answer the questions for us!! there are many users questions unanswered!! thank you!
Lindsey,
If we go as a family (3) and each of us only get a $15 item and $7 studio fee ($22), can we combine the remaining balances for one more item? Thanks.
Alice – I will have someone go to the SUNS discussion board
Johnny-You cannot combine the Groupon
Thanks,
Lindsey
-Groupon Staff
Looks like they have occasional specials during the week when they offer a discounted studio fee. Check the calendar for these dates.
Cheers!
I ordered 4 of the Mind over Splatter deals, but it still says that my order is pending, and I placed it over 3 hours ago. Is there a problem with the site? What do I need to do to insure that I get the deal even if the time expires?
Brandee-
There is no problem with the website, it takes 24 hours for the credit card to process. It should be available by tomorrow in your my groupon account If it still says pending by tomorrow please contact support@groupon.com.
Thanks,
Lindsey
-Groupon Staff
Renee- I thought Groupons weren’t valid with other offers/specials. Now they are?
David,
You can use this Groupon with the calendar events at Mind Over Splatter.
Thanks,
Lindsey
-Groupon Staff
Lindsey,
I’ve never used groupon before. This seems like a silly question, I just bought 10 of these for my daughter and i was wondering if i print these off now or do i just wait until i am ready to use them?
Espy,
Print them out when you are ready to use them. They will be located in my groupons, which is located in my stuff. Have so much fun!
Thanks,
Lindsey
-Groupon Staff
Hello! Sorry for asking so close to the deal ending, but I was wondering how good this place was for all age groups? My boyfriend and I have had a cute and fun date at As You Wish before, and we want to go again, but because of this Groupon, I’m thinking of going here instead. However, if this place is generally only for kids, we may not want to go. Please let me know soon, thanks!
Huiqin, i would totally go there on a date.. after dinner :)
What if I want to buy some of these as gifts, but am not sure who I want to give them to yet? I tried to leave the “To:” section blank, but it wouldn’t let me…What can I do in this situation?
Stephanie-
You can still purchse them as gifts, its ok that the Groupon voucher has your name on it. It will still be redeemed, each Groupon has a different voucher number that the merchant needs to see.
Hope that helps
Thanks,
Lindsey
-Groupon Staff
Hi, I bought 6 of these for my kids, (I work for a suicide prevention center as a Mentor) and i received an email saying that I only bought one, what can I do to fix it?
I’m bummed I missed this deal. Any way I can still get in on it? Oh please oh please?
5 days ago, I commented that I purchased 4 of these, and it said that my order was currently being processed. Today, it still shows that it is in process. How can I use these if I can’t print them, and my purchase is not showing as processed??? Help?
Brandee – I am having the same problem!! I would really like to print my groupon and use it for couples night this saturday. Someone please help!
hello, I just learned that Mind Over Splatter closed down, and I have not yet been able to use my Groupon to it. Is it possible to get a refund for the money I paid for that Groupon? thanks, Jennifer V.
same here.
“I just learned that Mind Over Splatter closed down, and I have not yet been able to use my Groupon to it. Is it possible to get a refund for the money I paid for that Groupon?”
Same here! The Groupon was supposed to be valid until July. There should definitely be some way for us to get our money back!
I also just learned that Mind Over Splatter closed down, and I have not yet been able to use my 2 Groupons for this. What is the refund/credit process for something like this?
Hi Everyone,
I wanted to let you know that Mind Over Splatter has closed unexpectedly, and we are processing refunds automatically to anyone who has not redeemed yet (we also have emailed you). I know how disappointing it is when a great company goes out of business, but we at Groupon will do what it takes to make up for the inconvenience.
If there’s anything else we can do, don’t hesitate to write us at support@groupon.com.
My apologies, and thanks for using Groupon.
Joe Harrow
Director of Customer Experience
Hi Kelly and Joe,
Thank you for your speedy response to a bummer of a situation. The refund is appreciated and this is exactly why I LOVE Groupon!
Many thanx,
Cheri J.
So the $25 is for studio fee and the ceramic item? I will be charged $7 for studio fee and the balance of $18 could be used for the ceramic item. Is this correct? Thanks.