Questions and Answers
You sure can – says so in the description!
“Spread out the back bliss over two visits, or treat yourself and your sweetie to one couple’s massage”
That is what I plan on!!
I really wish Fort Worth/Tarrant County had its own Groupon. I’m starting to lose hope. :(
Fort Worth is on our radar! Don’t lose hope!
Katie
Groupon Staff
My question is the same as Monica.
Can my husband and I share the massage?
Hi Monica & Glenda,
Yes, Facebook User was correct- you can split the Groupon and use it as a couples massage.
Best,
Katie
Groupon Staff
Just wanted to add in that you will need to give advanced notice for a couples massage and should mention this when booking your appointment.
Katie
Groupon Staff
Can I get this for my sister and her mom to share? If so, do they have to come at the same time?
I was wondering if I could get the deep tissue massage. I am a guy and get large knots in my back.
Can you “upgrade” to a different massage (i.e. hot stone massage) and just pay the difference or is the coupon only good for 2 swedish massages? TIA!
Hi Josh and CC,
Yes, you can upgrade and pay the difference on the day of your massage.
Enjoy!
Katie
Groupon Staff
How long is the massage for?
1 hour ? 15 mins?
Hi JD,
The massages are each 1 hour.
Katie
Groupon Staff
Nikitria,
I am sorry-I missed your question! Yes, you can split this between two people and they can redeem at different times.
Katie
Groupon Staff
This is my first deal to purchase from groupon. How long does the processing stage normally last? I still haven’t seen the email come through, but show it’s processing in my account. Thanks.
Hi Erica,
I am very sorry but we have been a little more delayed in charging credit cards than usual. This means that you are still unable to print your Groupon. As soon as we are able to charge your credit card, you will get an email with a link to print your Groupon. Look for the email later today.
Very sorry for the inconvenience.
If you want to confirm your purchase you can email support@groupon.com.
Best,
Katie
Groupon Staff
Hi! I purchased the deal of today- 2 massages- and want to give the deal to 2 different people. Katie, based on your comment above I can do this, but when I printed the Groupon it’s 1 Groupon for 2 Massages. How can I allow 2 people to use this? Thanks!
can you do a prenatal massage?
Hey there, Kate P.
Yes I do Prenatal Massage and you can upgrade the Groupon! No Problem!
Oh, man!!! I just missed it!! I had my eye on this one all day long and just got to a computer that would let me purchase. Maybe next time. :(
I’m bummed out I missed this one, but I’ll pay close attention to my Groupon e-mails for future massage /spa offers.
I second the wish for Fort Worth/Tarrant County to have it’s own Groupon.
The customer service and the quality of massage blew me away. I was not impressed with either. The massage therapist acted as if they had never given a massage before and had rough skinned hands and used quick and rough strokes. Not at all like my massage therapist who usually has very soft hands and long slow strides.
will not send me a schedule of available days and times….after calling for months and speaking with her personally several times! she doesnt even offer couples massages. more of a scam than a deal! wish i wouldnt have wasted the time or money!
Is it too late to get a refund for this ? She doesn’t offer couples massages and that is why I purchased this.
waiting on a return call after trying to schedule my appt on her website. i’ll keep ya’ll posted.
I have called 3 times to schedule a massage and have not received a call back. Can I get a refund? This is ridiculous!
It’s only one lady working there, so you can’t get a couples massage. I’m trying to get a refund, because I’ve called numerous times to schedule an appointment, and finally she calls me back and says that we can’t do a couples massage, and then calls me back today to cancel the entire appointment because she’s going to be out for 4 weeks. so flakey!
It’s only one lady working there, so you can’t get a couples massage. I’m trying to get a refund, because I’ve called numerous times to schedule an appointment, and finally she calls me back and says that we can’t do a couples massage, and then calls me back today to cancel the entire appointment because she’s going to be out for 4 weeks. so flakey!
how convenient of her— out for 4 weeks which means she’s unavailable until AFTER the groupon expires. can’t groupon do something?
Now the voicemail is “full and not accepting messages.”
I’ve left many messages for her and she has NEVER called me back. If she’s out of town then the recording should say so. She should also hire someone to do the massages until the expiration date is over so we can use our coupons!! I will report her to the BBB. After this, she may not even be in business. Poor way to run a business!! Unbelievable!!!! I will also be going down there to talk to her next month. Wow!!
I have also left many messages and have not had a return call. This expires soon.
I am not sure who I need to contact at this point.
I too have tried on several occassions starting 3 weeks ago to schedule the massages that I have already paid for.
I have not even gotten the courtesy of a return phone call and at this point want a refund since this expires soon.
Unfortunately this was the first groupon I purchased and the first one I was going to use. At this point I don’t know how I feel about Groupon or the deals since they got my money and I got nothing!
This is Sharon Lyons, The owner of Rhythmic Touch Massage Therapy! I’m very sorry for the inconvenience, of not being able to contact you guys! The sale of the Groupon was very overwhelming. And I’m doing the best I can, to call people back and do 5 to 6 massage a day! It sold over 300 time 2 which means 600 massages. I didn’t know it would sell that many, and I talked with the sales person about extending the expiration date at the time of the sale it never happened. So I want you all to know that I’m extending the date for those of you who call and leave your name and number as well as people who have been in for half of your coupon. Yes my mailbox has been full at times, so if you called and didn’t get to leave your info please do. But if you’ve called and left 3 or 4 messages, please do not call again because it fills up the voicemail that way other people who are calling for the first time can leave a message. I have also been very ill, I had a surgery June 15 and my recovery time is about 4 to 6 weeks! I’m scheduling clients starting in August! I am only a one woman operation and it was Groupon’s responsibilty to make that clear in the ad, and the Groupon was not for a couples massage or two massage at the same time. I told them it was only upon availibity! So for the clients who bought it to use together, please contact Groupon! Because if you notice on the Groupon Coupon it’s states Limit 1 per perso and May purchase multiple as gifts. I didn’t write the Ad! I thank you for your patience and I look forward in meeting and massaging all of you! I love my work, and this was my first time being on Groupn so there’s always trial and error.
Sincerely,
Sharon
If you have any question call me at 214-394-9259 or email me at rhythmictouch@yahoo.
Can my husband and I share one Groupon?