For interior designer Romanca Mohan of Rmspacez, even just starting a project is a multi-step process. First, she helps her client—a homeowner or renter, a restaurant owner, or an office tenant—draft a mission statement. (Romanca is a big believer in mission statements; her own mission, she says "is to make the world a beautiful place, using all human senses as references to ensure quality custom design.") Next, the client makes a "mind map" to hone in on key words and concepts, and to show where in their brain they've stashed gold coins. What follows is an organized system of brainstorming, goal building and review, and project planning—and that's before the makeover even starts.