Questions and Answers

I can’t imagine paying $125 for a haircut…

I am thinking that, as per the salon’s site, two people could both get a manicure and a pedicure for $50! That would be a very good deal! Forget the haircut!

Hi Christine,
Just to be clear this Groupon is 1 per new customer, it cannot be split up between 2 people. It is a great reason to splurge and get a haircut and a manicure or a new color! Let me know if you have any other questions. Have a great day!
Taylor from Groupon
Can you use the Groupon for more than one service at the salon and put the $125 towards the services?

Hi Stephanie,
Yes you can absolutely put the Groupon towards more than one service! Make sure to look at the fine print section for specific details. Enjoy!
Taylor from Groupon

Taylor,
It’s correct that the entire $125 must be used in 1 visit, or you forfeit whatever credit is left? In other words, we cannot go and get haircut one day, then get pedicure another day suing same groupon?

Hi Haliun,
The Groupon should be used in 1 visit but if the salon cannot accommodate both your services on the same day they will allow you to come back to use the balance of the Groupon. Please note that this is ONLY if the Sam Brocato Salon cannot accommodate both services and not for those who prefer to come in at 2 different times. Let me know if you have any other questions. Have a great day!
Taylor from Groupon

i cant wait 2 use this! havent gotten a haircut since mothers day lol
Hi, my girlfriend is interested in the eyelash extensions. She just wanted to know if the offer is good for that service, how come the price varies from 50-400 and how long the basic one will last for. Thank you.

Hi Gary,
Unfortunately this Groupon is not good towards eyelash or hair extensions. Let me know if you have any other questions. Have a great day!
Taylor from Groupon
Taylor,
For how long is this coupon valid for? Also, as far as haircuts go are there any restrictions on what stylist must be used?
Thanks
can this be used for a combo new talent or creative cut AND a single process and then I would just add the difference?

Hi Love and Lisa,
This Groupon is valid for a year and cannot be used with Sam, Oscar, Wendy, or Jason but that still leaves 15 stylists to choose from! If you have any other restriction questions just check the fine print and if the answers aren’t there I will see what I can do to answer them.
You are correct, this can be used for cut and color and then you just pay the difference. Let me know if you need anything else. Enjoy!
Taylor,
I am interested in getting permanent waves… would this treatment be covered under today’s groupon?
Thank you!

Hi Jamie,
You can use your Groupon toward permanent beautiful waves! Enjoy!
Taylor from Groupon
Can this be used towards the Keratin treatment. and do you happen to know what the name of the product they use for the keratin treatment is called? (I want to make sure it is the same one my salon in California uses, so I can get this done in new york while I am there visiting family)
Thanks!

Hi Kayla,
Unfortunately this Groupon cannot be used toward the Keratin Treatment. Let me know if you have any other questions. Have a great day!
Taylor from Groupon

I am new to the groupon… If I buy this groupon, can I give it to my girlfriend as a gift for her to spend? I know that the groupon has my name on it! THANKS

Hi James,
Yes you can absolutely gift this to your girlfriend, she will love it! Enjoy!
Taylor from Groupon
Can you use the coupon toward a Japanese straightening?

Hi Stefanie,
Sorry but this Groupon cannot be applied toward Japanese Straightening. Let me know if you have any other questions.
Taylor from Groupon
What exactly is the non thermal treatment relaxer and the permanent waves, and why can the groupon be used for those but not for the keratin treatment (they are both under the same section of services on the website)
anyone know the prices for their waxing services?
Also, are you open November 26th?
I just tried to call but you are closed for the day.
Is anyone else having a hard time with their appointment website? I’d love to take advantage but I really need to be able to get in with someone this week and their site doesn’t seem to be working properly?? Any input?
Could someone confirm that this Groupon can be used toward foil highlights (partial)? I saw single-process coloring mentioned but just want to be sure that all types of coloring are covered. Thank you!
I just bought the Groupon yesterday, and was wondering if we should give a tip based on the original value of the service (ie. $112 for haircut, 20% = $22), or on the discounted $50 price (20% = $10). Any thoughts? Thanks!!

Hey Jennifer,
It is customary to tip on the original value. Let me know if you have any other questions. Have a great day!
Hi, I just used my groupon on Saturday and was very very impressed. It has to be one of the best experiences I’ve had at a salon to date. I’m not normally the type to spend that much money on the cut and color experience, but I will likely return here regularly. She styled me hair better than anyone else has been able to do so far and exactly what I like. and my hair color was spot on. about as close to my natural color as I would imagine. Thank you Ann and Yasue!


Site mentions waxing services but doesn’t discuss price or range of services. Could you inform! Thanks!