Groupon: Collective Buying Power

Hi Joy! Thanks for your interest in our deal! Each tape must go through a full preparation and transfer process and will still be charged at $19.95 even if the tape is less than two hours. Please feel free to contact us at support@scandigital.com with any further questions.

Nicole S. answered 5 months, 9 days, 2 hours, and 23 minutes ago

Hi Tom! Thanks for your interest in our deal! Yes, you would be able to apply the same code to multiple orders over time. Thanks again!

Nicole S. answered 5 months, 11 days, 3 hours, and 31 minutes ago

Hi Cheryl! Unfortunately, we can't transfer tapes that have mold damage, they would need to be cleaned prior to you sending them in. You should be able to clean them, I would recommend researching some methods. Thanks again!

Nicole S. answered 5 months, 11 days, 3 hours, and 32 minutes ago

Hi Angela! With the premium transfer, we transfer reel to reel film for $.28 per foot. You will receive viewable only DVDs which you can watch on your DVD player or computer. If you would like to edit your footage, we recommend selecting the expert transfer. With the expert transfer, we transfer reel to reel film for $.38 per foot. In addition to DVDs, an AVI file will be created and will be uploaded onto an external hard drive, which you may provide or purchase from us for $119.95. The AVI file is ready to edit and is compatible with any software and is available in 720p HD with film transfers. The DVDs will be in 480i standard resolution. You can estimate your footage based upon the diameter of the reel: 3 inch reel = 50 feet 4 inch reel = 100 feet 5 inch reel = 200 feet 6 inch reel = 300 feet 7 inch reel = 400 feet For more information, you can view our Film and Video pricing page at: https://www.scandigital.com/film_video_pricing.php. When you place your order, you have the option to select UPS Ground shipping for $10 or you can select self shipping. The UPS Ground shipping is a flat rate for packages up to 50 pounds. All orders will be returned via UPS Ground for $10.

Nicole S. answered 5 months, 11 days, 3 hours, and 36 minutes ago

Hi Christina! That would depend on the type of transfer you would like and the length of your tapes. With the premium transfer, tapes that are two hours or less are transferred for $19.95. Tapes that are more than two hours are transferred for $19.95 for every two hours. If you would like to edit your footage, we recommend the expert transfer. With the expert transfer, tapes that are two hours or less are transferred for $29.95. Tapes that are more than two hours are transferred at $29.95 for every two hours. In addition to standard DVDs, an AVI file will be created and will be uploaded onto an external hard drive, which you may provide or purchase from us for $119.95. We require 30GB of free space for every 2 hour tape. The AVI file is ready to edit and is compatible with any software and is compatible with PC or Mac. For more information you can view our Film and Video pricing page at: https://www.scandigital.com/film_video_pricing.php.

Nicole S. answered 5 months, 11 days, 3 hours, and 40 minutes ago

Hi Karen! I understand your concern. We have had very few packages lost during our 4 years of business and all could have been prevented if the materials were packaged securely. Please make sure to package your materials securely in a sturdy box with no tears or holes. Please also make sure to tape the box securely and address the package clearly and correctly. We also recommend purchasing a tracking number or delivery confirmation. When you place your order, you have the option to select UPS Ground shipping for $10 or you can select self shipping. The UPS Ground shipping is a flat rate for packages up to 50 pounds. All orders will be returned via UPS Ground for $10. You can view more information about our UPS shipping method at http://www.scandigital.com/secure-shipping.php. Thanks for your interest! Please feel free to contact us at support@scandigital.com with any further questions.

Nicole S. answered 5 months, 11 days, 3 hours, and 49 minutes ago

Hi there! We currently have two facilities. Our photography processing center is located in Torrance, CA. We process all photography orders and some film and video in that facility. We also have a film and video facility in Ashland, MO. When you place your order, you have the option to select UPS Ground shipping for $10 or you can select self shipping. The UPS Ground shipping is a flat rate for packages up to 50 pounds. All orders will be returned via UPS Ground for $10. Please feel free to contact us at support@scandigital.com with any further questions!

Nicole S. answered 5 months, 11 days, 3 hours, and 58 minutes ago

Hi Andria! Thanks for your interest in our deal! Yes, you can use the Groupon for both formats. With the premium transfer, we transfer reel to reel film for $.28 per foot. You will receive viewable only DVDs which you can watch on your DVD player or computer. If you would like to edit your footage, we recommend selecting the expert transfer. With the expert transfer, we transfer reel to reel film for $.38 per foot. In addition to DVDs, an AVI file will be created and will be uploaded onto an external hard drive, which you may provide or purchase from us for $119.95. The AVI file is ready to edit and is compatible with any software and is available in 720p HD with film transfers. The DVDs will be in 480i standard resolution. You can estimate your footage based upon the diameter of the reel: 3 inch reel = 50 feet 4 inch reel = 100 feet 5 inch reel = 200 feet 6 inch reel = 300 feet 7 inch reel = 400 feet For more information, you can view our Film and Video pricing page at: https://www.scandigital.com/film_video_pricing.php.

Nicole S. answered 5 months, 11 days, 4 hours, and 39 seconds ago

All of your photos will be organized online according to whatever labels you provide when you send them your photos. If you do not wish to spend your time organizing your photos prior to sending them to the business, that is totally fine. Their online gallery gives you the ability to rearrange photos within galleries, albums and sub-albums, label and comment on photos, share photos with friends and family and order reprints. Your photos will be stored online indefinitely. Should that policy change, you will be informed via email and be given at least 30 days notice.

Allison J. answered 5 months, 14 days, 2 hours, and 12 minutes ago

Hi Karen! You will not be able to rename the images directly on your disc, but you can copy the images onto your desktop for editing and renaming or to copy to another disc. If you send your photos to us in titled baggies or envelopes, we will create subfolders on your disc with those images included. Please make sure to make a note in the special instructions when you place your order and we'll definitely follow your organization. Thanks for your interest! Please feel free to contact us at support@scandigital.com with any further questions.

Nicole S. answered 5 months, 13 days, 21 hours, and 13 minutes ago

You can read about the terms of this company here.

Allison J. answered 5 months, 14 days, 2 hours, and 8 minutes ago

Hi Kathy! Thanks for your interest in our deal! Unfortunately, those materials would be under copyright protection and we wouldn't be able to transfer them without permission from Disney. I'm sorry for the inconvenience. Please feel free to contact us at support@scandigital.com with any further questions.

Nicole S. answered 5 months, 13 days, 21 hours, and 15 minutes ago