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Tue Nov 27 07:59:59 UTC 2012

ScanDigital – Online Deal

Photo- and Video-Digitization Services (Up US$300 Value). Two Options Available.

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In a Nutshell

Specialists convert photos, slides, VHS, and reel-to-reel film into digital formats stored on archival DVD

The Fine Print

  • Expires May 22, 2013
  • Limit 3 per person, may buy 3 additional as gifts. $300 option limit 1 per person, limit 1 per order. Valid only for option purchased. Not valid for hard drives or digital photo frames. Limit 1 $100 Groupon on bulk orders. $300 Groupon not valid with bulk order discount.
  • See the rules that apply to all deals.

Deal Q&A 10 questions, 10 answers

Questions and Answers

I have 8 mm cassettes recorded in 1992. When I tried to look at these two years ago they appeared to have degraded significantly. The video was very snowy to the point where it was nearly impossible to see anything. Are you able to "recover" these videos using your techniques? Is there an additional charge for this?

Raymond J. asked 5 months, 26 days, 15 hours, and 33 minutes ago - 1 answer

Anderson S.

Raymond - it is hard to say without the tapes. Unfortunately tapes degrade fairly quickly and sometimes there is nothing that can be done about this. We have professional equipment and the issue could have been with the device you were using to view them and not the tapes, so we'd do everything possible to transfer them...if the tapes are degraded though we may not be able to recover them. If we cannot convert a tape we do not charge for it, so you may want to just give us a shot. We don't really have any special techniques that allow us to transfer the videos beyond our experience working with thousands of tapes a week and really high end equipment, so there would not be any upcharges involved here. Thanks and please let me know if you have any questions.

Anderson S. answered 5 months, 26 days, 5 hours, and 26 minutes ago

I cannot see what is on my negatives. Do you digitize all of them or only the ones that make a half-decent picture?

Gwenyth W. asked 5 months, 26 days, 16 hours, and 12 minutes ago - 1 answer

Anderson S.

Gwenyth - Unless something is a blatant bad shot (back of the camera lens, highly blurred...etc.) we will digitize it for you.

Anderson S. answered 5 months, 26 days, 5 hours, and 29 minutes ago

I just bought the $300 deal and I am hoping to send negatives and photos - will that work? And may I send photos in their albums or do I need to remove them? Thank you!

Gwenyth W. asked 5 months, 26 days, 16 hours, and 24 minutes ago - 1 answer

Anderson S.

Gwenyth - Yes, you can send in the negatives and photos. You may send in the albums as well. We will remove, scan and return them to the albums. This adds $0.20 per image, but is a nice option if you want to keep those albums in order. Thanks and let us know if you have any other questions.

Anderson S. answered 5 months, 26 days, 5 hours, and 30 minutes ago

Does the deal include camcorder tapes? I have 3 mini camcorder vhs tapes and one vcr vhs tape to convert.

Brigitte G. asked 5 months, 26 days, 21 hours, and 55 minutes ago - 1 answer

Anderson S.

Brigitte - Yes, it does include all of the camcorder tapes.

Anderson S. answered 5 months, 26 days, 17 hours, and 28 minutes ago

Who pays for shipping to and from the lab? We are in Canada.

Jane K. asked 5 months, 26 days, 23 hours, and 21 minutes ago - 1 answer

Anderson S.

Jane - The customer pays the shipping, but the voucher can be applied to the cost of return shipping charges. For Canadian orders our return charge is $25 via UPS Ground. Please let me know if you have any other questions!

Anderson S. answered 5 months, 26 days, 17 hours, and 29 minutes ago

How long does it take to transfer 150 slides to DVD ? will it get done before Christmas?

Lynda P. asked 5 months, 27 days, 1 hour, and 43 minutes ago - 1 answer

Anderson S.

Lynda - Currently our turnaround time is about 2 weeks. If the materials arrive in our facility by 12/5 we'll have it done by Christmas.

Anderson S. answered 5 months, 26 days, 17 hours, and 29 minutes ago

How many minutes of VHS can be digitalized for the 40$ deal?

Gould P. asked 5 months, 27 days, 4 hours, and 57 minutes ago - 1 answer

Anderson S.

Gould - the $40 deal covers 5 VHS tapes up to 2 hours each. Please let me know if you have any other questions!

Anderson S. answered 5 months, 26 days, 17 hours, and 30 minutes ago

Does this groupon cover the 8 mm video cassette?

Cathy S. asked 5 months, 27 days, 5 hours, and 40 minutes ago - 1 answer

Anderson S.

Cathy - Yes it does!

Anderson S. answered 5 months, 26 days, 17 hours, and 30 minutes ago

Are you able to convert the 3/4 inch "U-matic" cassette format?

Maya C. asked 5 months, 27 days, 19 hours, and 19 minutes ago - 1 answer

Anderson S.

Maya - unfortunately we do not process Umatic tapes. Sorry we couldn't help with those.

Anderson S. answered 5 months, 26 days, 17 hours, and 31 minutes ago

The information indicates the $100 groupon can be used against bulk orders. What about the $300 groupon? Also for the bulk pricing does it have to be all one media type, or can a combination of photos and slides make up the bulk order? Mark

Mark J. asked 5 months, 28 days, 23 hours, and 36 minutes ago - 1 answer

Anderson S.

Mark - The $300 option is not eligible for bulk orders due to the large discount already built into the bulk pricing. You can prepay for one media type and then send in a mix of photos and slides. We would simply adjust the pricing to be a hybrid of the two pricing levels on the backend before completion. I hope that makes sense. Thanks for your interest and please let us know if you have additional questions!

Anderson S. answered 5 months, 27 days, 22 hours, and 45 minutes ago

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