Questions and Answers
Can we apply the $55 to the next level up of membership, or can we only use it towards ‘enthusiast?’
Hi Amy & Christine,
Amy, Absolutely. Under the Green Buy Button, we have a ‘Buy it for a Friend’ button. Click on that and include your friend’s name.
Christine, I apologize, but no this can only be applied to the ‘Enthusiast Membership’
Thank you.
Dan
Is this only available for new members? (For instance, if I was a SIFF member years ago, could I still join in on this Groupon?)
Similar question as Jenny. I quickly bought this as a gift without asking if my friend was a member at some point in her past. If she was a member at some point, does this mean she couldn’t use this gift card? Is it transferable if this was a problem?
I called the box office and had them look up my friend’s name. I did not attempt to get my other questions answered as she had not been a member. My suggestion would be to call the box office.
Jenny,
People who have not been a member for than a year are eligible for this deal. So, sign up now and enjoy everything that SIFF has to offer!! I am looking forward to you being part of the community once again!
Thank you,
Renee C. O’Donnell
Individual Giving Officer
SIFF
How does this work, exactly? Is this a festival over a short period of time or is it a membership for the year? What exactly does one get for buying this groupon? I love going to films!
This membership is for a full year. It gives you discounts on films playing at SIFF Cinema (near McCaw Hall at Seattle Cinema) throughout the year. It also gives you discounts on tickets and passes for the festival itself which is in May and June each year. Here are some links showing the discounts available to SIFF members:
http://www.siff.net/festival/tickets/pricing.aspx
http://www.siff.net/shop/package/packages.aspx
http://www.siff.net/shop/passes.aspx#SIFF2010
For example, the discount on individual tickets is $2 per film ($1 on matinees).
Ok, thanks. If my husband and I go to a film together, do we need individual memberships or can one buy two tickets for a film or other offerings using the same membership card?
Hi Patricia, I don’t know what the official policy is on that for SIFF Cinema Films. I do know that during the festival itself, you can use up to two tickets from a single six-pack for the same film. In this case, you would only need a single membership to buy the discounted six-pack.
Hello Patricia,
You and your husband will need individual memberships, so you both receive the benefits. Each membership is for one person.
Thanks John for all your great feedback!
Renee C. O’Donnell
Individual Giving Officer
SIFF
I am curious as to why my order for 3 SIFF memberships has not been processed. I clicked on “Buy” about 5 hours ago BUT Your order is currently being processed has shown since I placed the order. 1 membership is for me and the others are gifts. I actually canceled my membership and reordered but still same comment. Also next to the gifts there is an exclamation point in a yellow triangle. I really would like to make sure I place the order before it is toooooooooo late. Thanks
Hey Susan,
Sorry about that. Can you please email customerservice@groupon.com? We will make sure that you have been accounted for before the offer is no longer available.
Thank you.
Dan
Groupon Seattle
Dan . . . this is too funny as opposed to too frustrating. My email to you at customerservice@groupon.com is not going through. I’ve sent it twice. Once again, I would like 1 membership for me and 2 for gifts. I have bought a number of groupons by clicking on BUY and paying. WHAT TO DO NOW that I can’t send a message to customerservice@ . . . .?
Sorry Susan,
Can you please call in (877) 788 – 7858.
Thank you.
Dan
I purchased 2 of these about 6 hours ago and still have not recieved any confirmation? Any idea where the bug is?
Daniel . . . I tried to call but the office was closed grrrrrrrrr so I tried to cancel the first three I bought but that didn’t seem to go through. What to do . . . . ???
I, too, did not receive confirmation…. will try the support address….
I bought a membership via this Groupon, but there is absolutely no way that I can be downtown from 10am to 4pm on a weekday to redeem this… Is there any option for those of us who have 9-5 full-time jobs to redeem it? There has to be, right?
It says my groupon expires today, December 4, 2009…. Does that mean I have to redeem this today? If I take it in next week will it be useless?
Why didn’t you say this Groupon had to be redeemed in person the next day, in business hours. I paid for a membership, not a worthless piece of expired paper. It is impossible for me to go to the SIFF box office in person during the work week. I expect to have a membership with SIFF, or a code I can use on their website. If you can not find a way to deliver that, I expect you to send me a check to SIFF for the price of a supporter membership. I have e-mailed your support address, I expect to be contacted right away with a resolution. My support ticket is 69530.
Hi Kasey,
The Groupon actually expires Dec 4, 2010 – so you have a full year within which to redeem.
Let us know if we can help further.
Pawan (Groupon)
Can gift memberships be purchased?