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Karen W.

Can this be used for Canadian customers?

Not valid for users with US accounts through Skype Manager or Administrators.
…….
-Since this is being sold in USD… what does this comment mean?

sumir m.

Yes, it can be used in Canada as well.

Ibrahim A.

is this valid for latin america users?
also as Canadian user can i purchase a gift for my Latin american user?

Ibrahim

Does everyone in the multi-person video chat have to have the license for multi-user video? or is it just the main person initiating the conference who needs to have the multi-license?

I understand skype needs a business model but this issue of charging for multi-person videochat is pretty lame in my opinion.

In any case, I’d be interested to know whether everyone needs a multi-license, or just the hosting computer…?
Thanks!
-Todd

Catherine B.

Mari, I believe it just mean you must activate your 3 month service before April 11th.

Todd you got me wondering too. The website states this.

Only one person on the call needs Skype Premium for everyone to see video. It doesn’t have to be the host. Everyone needs a webcam and a Skype 5.0 or higher for Mac or Windows. Invite your friends to get the latest version

HS

This is what I found on skype.com regarding Catherine B.’s question:

At least one person on the call needs Skype Premium or a group video subscription from Skype Manager.

For everyone on the call to see video, each person needs:

a webcam
a broadband connection
Skype 5.0 or higher or the Skype business version.
Remember to invite contacts to join you on the latest version.

Sorry I’m lazy today — I can usually hunt around and find the answers but… today is insanely busy.. : )
Thanks for getting the answer! : )

Mary B.

Does purchasing this offer tie you to purchase more months of Skpe beyond the 3 months?

Mike S.

I just purchased the $10 offer and rec’d an email from groupon. All I care about is skype. How can I know if I received the offer?

Sunny M.

Can someone interpret this for me? Can I use HD camera and group calls with my MacBook Air? What is Skype for Mac ?

Mac compatibility: Capable of VGA@30fps on Mac OS X 10.4 (and above) with VP7.

Skype for Mac currently does not support HD video calls.

sumir m.

Ibrahim – Yes, you can buy this as a gift for any Skype user.

Mari – your subscription is good for 3 months but you have a month to use the voucher to activate your subscription.

sumir m.

Hi Mary – no. You don’t even have to put in your credit card number to activate the subscription. After 3 months, you can decide whether to renew your subscription or not.

Zelim

I purchased it. How can I use this coupon? how can add balance to my skype acc. using groupon?

sumir m.

Hi Zelim,

The redemption process is easy:

1. Go to skype.com/go/voucher
2. Enter your Skype username and password
3. Enter your unique voucher code and click redeem

Ibrahim A.

Sumir M,

thanks for answering my first question.

My second question is; can anyone from Latin America be able to purchase this service?

Ibrahim

sumir m.

Ibrahim – yes, anyone can buy it. We are running the promotion in our Latin American markets too, so you can point people to Groupon Mexico, Colombia, etc. Or you can buy it for them and just send them the voucher or Skype code.

sumir m.

Hi Pat – it is valid for all US Skype users (and outside the uS too).

Mike S.

Sumir,

Where do I find this?
You wrote:
3. Enter your unique voucher code and click redeem

sumir m.

Pat – Open to all people in the U.S. (and in most countries).

sumir m.

Geoffrey – unfortunately, I don’ t believe so.

Paolo P.

I thought that Skype-to-Skype was always free anyway. What does this deal provide? I already have an unlimited US plan. Do I need this? Thanks

sumir m.

Paolo – you get multiperson video chat with up to 10 people with Skype Premium – among other benefits.

Gary S.

I just bought a 3 month subscription for $10 great deal. Funny thing is it expires 4/10/2011. What kind of bait and switch is this deal?

sumir m.

Gary – the subscription is 3 months long from the date you activate the voucher on the Skype site. You just need to activate it by 4/10. If you have any issues, contact our customer service team and we’ll work with you to resolve this.

C K.

Can I use the mullti-video chat when I use Skype on my iPhone?

Adam G.

I already have purchased unlimited calling in the U.S. and Canada and also to one international country. Can I use this groupon to upgrade to the premium membership?

Carol L.

Same question as C K. – for iPhone?

sumir m.

Hi CK and Carol – this only works on PC/MAC, not iPhone.

sumir m.

Hi Adam – unlimited calling is a different subscription; the Groupon offer is for Skype Premium. So yes, you can upgrade your subscription.

sumir m.

Lots of questions about what Skype Premium includes. Skype Premium gets you three things: multiperson video calling, HD camera discount and CS chat support. You can find out more at:

http://www.skype.com/intl/en-us/prices/premium/

Naheed K.

This crap. I just bought one and it expires in 3 months instead of 1. Want to complain, but don’t know how :-S

Naheed K.

Ah, just read above. How do I activate it Sumir?

sumir m.

Hi Naheed – Once you purchase on Groupon, go to,

www.skype.com/go/voucher

When you go to that URL, you are asked to either log in or create an account. Once you do that, you can enter in your voucher code.

Naheed K.

Great, thanks, seems to have worked. I get

“Important! Your order is currently being processed. This should not take more than 15 minutes.
Your voucher or prepaid card was succesfully redeemed

“and we are now activating the following services: £14.97 Skype Premium”

I’m not going to get charged £14.97 now am I? (I’m doing this from UK, but flying back to Canada next week).

Also, when the 3 months ends, I won;t be charged on-going for each month will I?

Zamira

I am having a problem to redeem my Skype voucher. I am typing the number and skype is not recognizing it .Wot do i need to do now?

Kulchanok P.

It is not recoznizing my number either.
so what should I do?

David J.

I cannot validate. I don’t know my voucher number. I have 3 days to validate or I lose my FEE. DJ Ferrell djf@elpasolaw.com

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