Questions and Answers
Can we be picked up/dropped off in San Diego?
Susan – this Groupon is for 1 person, you can buy as many as you want as gifts
Amber – you must provide your own transportation to Temecula
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Peter Anthony Jackson
Groupon Cali
So I would be able to buy one for myself and buy one for my husband as a “gift,” is that correct? Obvioulsly we’d want to go at the same time.
Hi Alicia,
that’s correct and absolutely encouraged.
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Peter Anthony Jackson
Groupon Cali
Who selects the wineries you go to?
I am taking a trip into San Diego soon and there will be 8 of us. So I would need to buy 1 for myself and then “gift” the other 7?
How many folks per vehicle ride? From photo seems like four.
Hi John,
Yes, that’s exactly what you can do or you can buy all 8 yourself under your name. Your choice.
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Peter Anthony Jackson
Groupon Cali
I see that they pickup from Starbuck in Old Town Temecula and Temecula hotels… Will they pick up from Temecula private residence?
I just purchased 3 tickets for this and two are gifts but I did not put an email address in for them. Do I have to for the deal to go through? I want it to be a surprise for their birthdays.
Hi Sue,
You’re fine.
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Peter Anthony Jackson
Groupon Cali
Hi Becky,
just the hotels or Starbucks
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Peter Anthony Jackson
Groupon Cali
How many people per Jeep tour? Are these private tour or will couples be grouped with other couples to fill a vehicle?
The wine tastings and lunch are all included?
tastings n lunch included?
I purchased 2 under my mom’s name as a gift, but one is for me and the other one is for her. Will this void my purchase? I hope not, we are really looking forward to this :)
Hi Denise,
you’re fine. Enjoy!
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Peter Anthony Jackson
Groupon Cali
Kristin – 6 people per vehicle, mixed groups to fill a vehicle
Evan and Alma – Yes, lunch is included
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Peter Anthony Jackson
Groupon Cali
Does this deal apply for weekends, or weekdays only?
How long are the gift certificates good for once they are purchased? Expiration date?
I’m with Taste of Temecula and I can’t tell you enough how much you will all enjoy this. Sun Rider is a highly reputable company and the wineries visited are top notch. This is a heck of a deal..Have fun and enjoy :)
What kind of food do you offer for lunch for vegetarians?
I’m assuming this does not include gratuities? What’s the ettiquette here? For the driver? Servers? Wine stewards (I’m sure that’s not the correct title, but it’s what I could come up with).
Hi Laurel. I noticed on the company’s website a line that read “Driver gratuity welcomed if deserved.” I’m curious though about the host and the server?
What days do they go? will they go even if they do not fill their jeep?
Are the tastings included with the purchase through Groupon?
Is this for a specific date? I have friends coming from different areas.
Hello everyone,
Peter is unable to answer questions for a little while so I apologize, he will get to you all as soon as possible. He did tell me that the tours run every day. He will get to the rest of your questions asap.
Ryan w/Groupon
I noticed peter’s response about pick up at hotels but the offer only shows starbucks. Can someone please clarify? Also, are there any black out dates? I’d like to use this in early April, is there a chance they will be fully booked?
Is this Groupon also valid for the Evening Explorer Tour?
Amy C. Yes
I am the Owner/Operator of Sunrider Tours. I just wanted to say Thanks! for everyones interest in our tour its very flattering! We are a very small company and are trying very hard to process all questions regarding this deal. Thank you for your patience.
Fay: Weekdays or Weekends
Deborah: 6 months till expiration. Veg YES Its California sort of a requirement :)
Laurel: standard guide gratuity $10+ wine servers (3-4per tour) $1+ Not mandatory just for great service.
Thanks Adam! Hope this Groupon goes well for you!
I would like to purchase 16 of these and take different clients in groups of 4 which would mean I would need to go all 4 times. Is that ok?
Hi Adam, is the wine at each winery included??
How many tours can you book a week, looks like the chances of
getting a date in the next six months are slimming down here.
I have the same question as Denise. 660 tickets have been bought, and the expiration date is September. What is the likelihood of getting a weekend tour between now and then? I would really like to buy the tickets, but I want to make sure that I will have the opportunity to use them!
Tie left to buy says 2 days, 4+ hours…. does that man this groupon is extended beyond today?
Yeah, Rhianna, I’d love to buy, don’t even have to go
on a weekend, but I’m wondering even so how difficult it will
be to book with 660 needing to be used within six months.
Sounds like this has been asked already but I haven’t seen a straight answer yet – what happens if I can’t use my passes before the expiration date? Considering the amount of people that have signed up, I would say that this is a valid concern.
Please let us know. A guarantee of some sort would be great =D
Stacey- the wine is included
Kari- Groupon purchase window for Friday features ends on Sundays
Rhianna, Denise and Daniel – Groupon and Sunrider are very customer service friendly. We’ll come to a workable solution on the off chance that you can’t redeem because of high volume nature of this Groupon.
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Peter Anthony Jackson
Groupon Cali
general question: if the groupon deal does not get tripped on what happens to the peoples money that bought that groupon???
We can accomodate over 200 guests a per week…Sunrider
Or over 100 guests per from Friday to Sunday
Hi Peter or Adam,
Could one of you please answer my question from yesterday?
“I would like to purchase 16 of these and take different clients in groups of 4 which would mean I would need to go all 4 times. Is that ok?d one of you please answer my question from yesterday?”
can this also be used for the wine and beer tour?
Stephanie – it’s only 1 redemption per person. You can however buy multiple as gifts for your guests.
Stacey- this voucher is only for the selected tour.
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Peter Anthony Jackson
Groupon Cali
This deal was up yesterday!
Is there no new deal for today or do you typically only do one per weekend
I referred 3 people to Groupon and they bought today’s deal. Why don’t I have credit in my account?
Does someone from the company drive the jeep on the tours?
David – Friday features run Friday thru Sunday. The rest of the week, our features are for 24 hours.
George – Did you use the referral link? If so, then e-mail our customer service team at support@groupon.com
Jeannee – Yes
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Peter Anthony Jackson
Groupon Cali
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I bought 5 for my parents and their friends. I didn’t designate them as “gifts” but I will not be attending with them. Will it be a problem if they are under my name and I’m not there?
Im having a hard time buying the deal – it goes through to the payment page with errors asking me if i have access to this page? thoughts? i really want this!
I’m having trouble buying it too! :( Help?
Joanna – You won’t have any problem. I used Groupon certificates for the first time today. Three were gifts and all had my name on them. Each had a different number on them. Although one person I gifted was with me, the other two were used where I was not present and there was no problem.
i forgot to buy for my friends, can we get this deal again?
Peter you said 6 people per vehicle. This is the number of seats not the number of guests per vehicle, correct? Is it 4 guests per vehicle?
Is this for one or two people?