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Kasey G.

Can this be used on days where there are specials running?

Brian W.

I don’t know. Slow dancing alone in a dark field has its own folky charm too.

BEWARE. I painted a cute little dragon for my son and they either LOST it or let someone else take it. They refused to give me a refund, stating that their policy was a gift certificate for the amount spent. Like I want to waste my time there ever again.

Meredith
Merchant

Kasey, we have great specials almost daily. Check out our website calendars at www.themadpotter.com. As far as the Groupon, it cannot be used in combination with our specials, but can be used for our fun pottery painting parties. Grab your friends and get them all to puchase the Groupon today and then call us to reserve your party time and date. Our River Oaks even sells wine and beer…
Hope this info helps. -the mad potter

Alex J.

Thank you Groupon for having this deal again!!! I was kicking myself because I didn’t get it last time! So excited to go check out Mad Potter!

Meredith
Merchant

Jennifer, I am so sorry for your experience at the Mad Potter! How disappointing, and I know as an artist I would be sad. I am not sure exactly what happened. We keep items on our shelves for at least 21 days from the day they are ready, then removed them from the shelves and box them for another month or two. Pieces do not go missing. Please let me know where you painted and when and I will do my best to track it down for you. On the rare occurrence that a piece is mis-fired, we offer our customer the same piece to do again AND free studio time for them AND a friend. So they don’t have to come in alone. Jennifer, we never want to leave one of our artist sad, as the mad potter is supposed to be a fun and creative place to come and relax creating memories and masterpieces one brush stroke at a time.
Sincerely,
Meredith (owner/janitor)
The Mad Potter

Are the non-River Oaks location BYOB?

Meredith
Merchant

Yes Mark. Both Meyerland and Woodway studios are BYOB $5/bottle of wine and 0.75/beer (no matter the size) ;)

Meredith
Merchant

Yea Alex! I am so excited you got in on this one! We love our painters. See you soon. Don’t miss our fun Valentine’s date night filled with champagne, berries and chocolate! So fun. Call your local studio for reservations. -Meredith (the mad potter)

Alex C.

can I buy one for myself and one for a friend?

Hi Alex C.,

We have updated the Fine Print to now allow people to purchase one for themselves and up to 3 additional as gifts.

Enjoy!

Melissa from Groupon

Meredith,

Unfortunately this incident took place over a year ago at the West Gray location. The girl I spoke to searched through the older stuff kept in the back, but she was unable to find my dragon. There was another little dragon on the shelves, so maybe whoever took mine (if that’s what happened) mistook it for theirs?
Meredith
Merchant

Jennifer,
I would love to make it up to you. Please let us host you and four friends for free studio time and of course YOU a free dragon. I really am sorry and hate that the Mad Potter left a bad taste in mouth. Please contact Angela at the River Oaks store and she will hook you up. 713.807.8900. Again please accept my deepest apologies. Hoping to see you again.
Sincerely,
Meredith

Amanda K.

Don’t go on a weekend! We went here in November without a Groupon and had the worst experience. We had to wait an hour just to get paint, they made us move tables three times, then over charged us and then when we went back a week later to pick up our pieces it took 45 minutes to find our pieces they gave up looking and left me looking for our pieces and when I finally found all four of our pieces one was damaged.

LaTasha H.

Geez most time I read the comments section and the place of business never respond to the comments. I am totally about to buy for me and 3 friends simply based on the owner monitoring and addressing each comment on here. With that alone the customer service and atmosphere MUST be a pleasant one. I am soo looking forward to this.

Meredith
Merchant

Amanda,
You are right in that mid November was crazy on the weekends. It was the first time for us to do Groupon and we had no idea that 30% of the Groupon holders would wait and use their’s the last week. It was bonkers. This time we are going to encourage everyone to try and use their groupons throughout vs. the last week. Amanda and all others please make reservations if you plan to paint on a saturday no matter how big or small your group. We are so happy to accommodate you and it is our chief goal that everyone has an awesome time and gets incredible customer service.
Sincerely,
Meredith

Meredith
Merchant

Thanks LaTasha! We look forward to hosting you and you’re friends in….it is a blast!!!
Meredith

Unprofessional! We took my grandkids there to paint a couple of pieces for their Dad in the Army. One of the plates was covered with what they called “kiln dust.” There was too much to remove so they gave me a #10 gift card. This didn’t cover the cost of the piece or the sitting fee let alone the disappointment on the face of the child. My sister and I returned 1 week later where she used her Groupon to do a bowl and plate. Again, both pieces were basically ruined by little pieces of plaster stuck in the paint, another victim of “kiln dust”. We didn’t bother telling the staff, we didn’t want another $10 gift card, we simply will never return. I’v been to several pottery places like Mad Potter and have never even heard of “kiln dust.” There simply is no excuse for that to happen on 2 separate occasions, a week apart.

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