TurboTax CPA Select connects taxpayers with a network of independent certified public accountants from across the United States to provide one-on-one tax guidance at the click of a button. After choosing a personal CPA based on their areas of expertise and past reviews, users upload tax-prep documents and last year's completed return through TurboTax's secure portal. The accountant then pores over each page to ensure its accuracy and find ways to maximize the return before filing it, all the while staying in touch via phone or e-mail to answer questions and offer advice. TurboTax's CPAs possess an average of 15 years of accounting experience, which helps them decipher a wide range of official tax documents, from W2s and investment statements to snooker bets scrawled on the back of cocktail napkins.