Questions and Answers
I’ve been waiting for groupon to hit austin! so exciting!
can we get an austin groupon twitter account going?
HALLELUJAH! YOU’RE HERE AT LAST!
Do we have to spend the entire $50 in one visit? Or is it like a gift card that we can use part of on one visit, and use the rest on another visit?
Groupon has been in Houston for over a month. It is great! I travel to Austin so this works out so well, being able to buy Austin Groupons!
My first Groupon purchase… Woo! And I don’t even live in Austin. Guess I better start planning a trip! ;)
Hi everyone! Rebecca here from Groupon Austin staff! Thanks for the kind comments! We are so excited to be in Austin!
Erin, yes, please plan to use the entire voucher when you visit! Take a friend or two, have dessert…no change will be given! It applies to beverages too.
Sarah, yes! Twitter for Groupon Austin in the works! Thank you!
Warm regards,
Rebecca G Pate, Groupon Austin
I new this will be fun way to try new things in Austin. Great idea! Thank you.
Great service. How can we buy more groupons to use as gifts?
W Buchanan, you should be able to buy quite a few of these to gift. If you tried earlier today and had a problem, perhaps try again now (we made the adjustment this afternoon)?! You can change your order I believe, it is not processed until after the deal is closed. Try increasing the quantity? Thank you and apologies…
Best,
Rebecca, Groupon
This is a good offer, but better offers can be found at restaurant.com.
Wendy N., not really… restaurant.com has minimum purchase requirements AND you can’t use the certificate to buy drinks. I’m excited groupon has made it to Austin!
Erica, the policy says “one coupon per customer.” Does that mean that for my wife and I to dine at The Woodlands we need two coupons or does one cover both of us?
Excellent question R.G. Converse … that same thought crossed my mind.
What if I take my girlfriend and her sister out to eat … surely the coupon would cover the whole bill if I was paying – right?
The details also say, “Limit 1 per table.” I believe this means that you can’t bring (for example) 6 people and present 2 Groupon vouchers for the whole tab. The voucher is good for the whole table, but the you can only present 1 Groupon voucher for everyone. Groupon’s Rebecca Pate’s comment above about bringing a guest or two to make sure the whole $50 is used up in one visit, for me, confirmed that.
Yes, anonymous Facebook user…thank you…One per customer refers to how many you can personally buy and use…so you can buy one for personal use, one to gift. But only present one per table…
Thank you!
Rebecca, Groupon Staff
Groupon has charged my Credit Card … So where’s my coupon?
I haven’t received it in my email yet – the deal was on 09/08/09, my card was charged on 09/09/09 and now it’s 09/11/09.
I thought there was only a 24 hour delay!
Ed, have you checked your spam folder? Several of my Groupon emails went there. You can probably just log into your account to see what you’ve purchased/print as well.
Ed, did you get your Groupon? Yes, you can always go to “my stuff” link and print your groupon from there but it could have gone to spam?! We also have a customer service department if you ever have an issue!
Thank you Sherry for the suggestions!
Rebecca,
Groupon staff
Rebecca,
It didn’t go to spam or junk email as for some reason my email address wasn’t recorded because I signed in using Facebook (and it didn’t come to me via Facebook either) … but customer service got it all worked out with no problem – so Yes I did get my coupon earlier today and we used it tonight – awesome!
Thanks!
I’m about to print this out! Can I use my groupon during happy hour or towards the halfprice bottle of wine on Sundays and Mondays?
Thanks!
I am not sure about happy hour but it does not say you can’t. Same with the half price bottles. Enjoy!
Rebecca with Groupon
Not going to buy this time but, this site is cool.