Groupon: Collective Buying Power

Free standard shipping applies on most U.S. orders of $15 or more before tax and other applicable fees. At this time, multiple orders of the same deal are counted separately, so to qualify for free shipping, each individual order must total at least $15.

Some deals offer 3-business-day expedited shipping for a fee, which can vary depending on the size and weight of the product. If expedited shipping is available, you will see an "Expedited (3 days)" option at checkout. The cost will be shown when you select that option.

We also offer free returns on any eligible product within 14 days of receipt in the U.S. and Canada. See our Goods page for details on returns.

As always, be sure to check the deal's Fine Print to see which shipping terms and return options are available for a particular item. As a rule, large, oversized items and products delivered by special or white glove carriers do not qualify for free shipping or free returns. An item is considered oversized if it weighs more than 150 lbs., its longest side is more than 105 inches, or its girth is more than 165 inches. Girth = longest side + (width x 2) + (depth x 2).

We’re sorry for any delay in your shipment. The good news is, your order is on its way! You can view the delivery window in the Fine Print or your purchase confirmation email, and we'll provide tracking information whenever possible. Any available tracking information will be listed on your My Groupons page.

If you haven’t received your shipment by the end of the delivery window, please contact us.

If it has been more than two hours since you made your purchase, your shipping information has already been relayed to the warehouse processing your order, and we won't be able to update your shipping address. If we receive notification that your address is invalid, or if your product shipped but was returned to us as undeliverable, we will reach out to you with a solution.

If your purchase was made within the past two hours, you’re still able to update your shipping address. Please go to your My Groupons page and click “Edit Order” next to your Groupon to update the shipping address.