At Glow Salon & MedSpa, every aesthetician, hairstylist, and nail technician has an additional specialty: customer service. Manager Sandy Suter explains in her Patch video feature that all members of her small team undergo coaching to ensure that they emanate approachable warmth. Whether pampering hands with a sweet-almond and salt treatment or customizing a Redken conditioning regimen, they balance their expertise with intuition for the guest's aesthetic. Their tag line, "Define yourself," speaks to this personalized approach as well as a desire to exponentially increase the size of Webster’s Dictionary.
The cosmetic team radiates a playful attitude as it adds fresh flair to primping rituals. Manicures and pedicures often conclude with nail art, which decorates digits in designs from swimming fish to polka dots, whereas hairstylists delight in adhering feather extensions and applying bold colors. Yet apart from aesthetics, the spa focuses on health—both for individuals and the community. Massage therapists unknot tense muscles and ease aches with Swedish and prenatal modalities, and hairstylists participate in community-bolstering programs, such as Locks of Love and cut-a-thons to benefit St. Louis Children’s Hospital.