The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
In 1992, Phil Dietro's younger brother Stu became enamored with his friend's paraplane, prompting him to learn how to pilot the motor-powered parachute. In an old fashion bout of sibling rivalry, Phil too wanted to master the strange flying contraption, traveling with Stu to Santa Ynez Airport for his first flight. As gusts of wind rearranged his hair, and impressed birds beckoned him over for high-fives, Phil became hooked, later seeking further training from the paraplane's inventor, Steve Snyder.
A year after his first flight, Phil's newfound hobby inspired him to establish Inland Paraflite, where he currently schools fledgling aviators in an airborne classroom high above the Apple Valley desert. His exhilarating flight courses instill cloud-curious students with the knowledge to man a dual-controlled Powrachute Pegasus, which reaches speeds of up to 32 miles per hour—the same speed at which the sound of soft rock travels.