The storefront of Vaughan's Mobile Electronics is not flashy. The owner, Erik, prefers it this way. The focus of his electronics shop isn't glitz and glamour, but rather genuine customer service and quality products. It’s also, says Erik, "Texas owned and operated, and we take extreme pride in that." To uphold their mission, Erik—a graduate of The Installer Institute and longtime electronics sales associate—and his crew outfit cars, boats, and fleet trucks with the latest gear. They install everything from booming Sony audio systems and window tints that protect cars from UV rays to Clifford remote starters and car horns that play the entirety of “Stairway To Heaven.” Erik and his team also create an enjoyable experience for clients by providing them with complimentary WiFi while they wait.
James McGuffey, owner of Alamo Door & Awning, built his business on a simple guarantee: he promises customer satisfaction with his newly installed or repaired garage doors, garage-door openers, and extendable awnings, or he doesn't charge for the service. To deliver on such a pledge, he maintains a team of top-notch technicians and a stock of most of the hardware needed for any job. He even sells the hardware piecemeal to those who want to attempt repairs on their own, providing helpful advice and tips for such do-it-yourself projects on his website.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration, among others, as well as state emissions inspections. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Since its inception more than 30 years ago, Just Brakes has expanded from one auto shop to more than 160 outposts across eight states. At every location, ASE-certified technicians maintain vehicle safety with professional brake services including brake-line repair and replacement, ABS diagnosis and repair, and adjustments that come with a lifetime warranty on parts, labor, and platonic love. Though their specialty is brakes, the techs also perform routine maintenance and repairs such as oil changes, suspension repair, and belt replacement.
From more than 350 facilities in six countries, Precision Tune Auto Care has spent the last three decades keeping more than 2.5 million vehicles on the road with an array of maintenance and auto-repair services. Professionally trained mechanics lube engines with signature precision oil changes, rotate tires to ensure even tread wear, repair busted brakes, and test spark plugs to safeguard against ignition failure during dramatic drive-thru getaways. Whether performing complicated services on fuel-injection and cooling systems or simply aligning tires, the mechanics back all their services with a 12-month, 12,000-mile warranty.