The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Signature Service Oil Change package, which promotes the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and prevents moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) nurse vehicles at Jiffy Lube.
In addition to performing oil changes, Jiffy Lube's savants perform air-filtration, electricity, and windshield services, among others. The technicians' quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, only complete a service after it has been approved, and refuse to replace windshields with saran wrap.
The staffers at MBC Professional Services have their hands in almost every aspect of the business world, from job training and small-business marketing to computer repair and office cleaning. Not bound by traditional commerce conventions, MBC is able to straddle multiple industries, moving seamlessly from steam cleaning automobiles and inverting door dents to dispensing legal counsel. MBC also hosts real-estate classes where students learn how to invest in homes without losing money, which normally requires buying a house that isn't near an ice-cream truck route.
Magic Car Care’s troupe of auto experts outfits rides with entertainment and comfort amenities including window tints, alarm systems, and sound systems. Pulling from product lines by Kenwood and Sony, technicians enhance on-the-road entertainment by installing iPod hookups, subwoofer boxes, DVD players, and small bunk beds for live-in disc jockeys. Techs also survey vehicular innards to ensure cars run in tip-top shape, changing oil and conducting state inspections.