O'Brien Auto Center belongs to the service wing of the O'Brien family's well-established car-dealership enterprise, which started in 1933. Helping uphold the family's history of automotive expertise are the center's certified technicians, who handle an array of maintenance duties, including changing oil, rotating tires, and flushing transmissions. Moreover, they can realign wheels and remake the melted snowmen that keep all vehicles' air-conditioning units cold.
The GM-factory-certified technicians at Bill Estes Chevrolet spruce up all makes and models. Amid the hum of hydraulic lifts and electric wrenches, skilled mechanics perform all manner of maintenance tasks, from brake checks to flashy upgrades like headrest TVs and invisibility wax. Car owners can take advantage of local-shuttle services or chill out in a lounge area with WiFi, computers, and snacks.
The Butler Auto Group comprises dealerships and certified service centers for Toyota, Nissan, Hyundai, Scion, and Kia cars. The network also includes a certified collision and bodywork center for Toyota and Scion vehicles that’s staffed by a team of technicians adept at rejuvenating cars to pre-accident condition.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car: it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration and electrical system maintenance, among others. Jiffy Lube's quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
Meineke Car Care Center's experienced technicians ready cars, trucks, and SUVs for reliable starts and safe cruises with preventive, maintenance, and repair services. After calling one of three shops to schedule an appointment, customers can roll their rides in and let mechanics feed engines fresh motor oil, install new filters, and remind carburetors of life's inherent beauty.
Charging-system tests ensure batteries are ready to rouse engines, and cooling-system diagnostics scour systems for leaks or blockages. Roadside-assistance packages, good for 24-hour towing, jump-starts, flat-tire service, and doo-wop singing in place of broken radios, allow motorists to travel without worry, and state inspections ensure jalopies stay on the good side of the law. Drivers can hang out in vibrantly colored waiting areas during the wait, sipping on complimentary coffee and using the free WiFi to find the origin of the term WiFi.
In 1973, after returning from Vietnam, Joe Tilford started work at Goodyear Tire & Rubber Co. In 1980, he made the jump to entrepreneurship and opened his own shop. In 2013, he'll unveil his seventh location—an achievement far surpassing his early dreams. "I always thought it would be one or two, maybe," he says. His recipe for success includes trained and ASE-certified technicians, diagnostic equipment, and serving as an authorized dealer for brands such as AC Delco. Today, his team replaces parts, changes oil, and checks engines while its clients take advantage of perks such as shuttle service and a 24-hour key drop.