uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
Computer Sights was founded in 2007 to help small businesses in Ft. Lauderdale, Sunrise, Plantation get the most out of their technology. Over the years we’ve helped many small businesses relieve their technology worries so that they can concentrate on growing their businesses and realizing their goals.
iRepair Hut?s tech gurus gladly repair ailing phones, computers, and devices. They can replace the screens of Apple devices, tablets, and other smartphones and assess and remove computer viruses and hardware. They also offer phone accessories and color conversions.
At a growing number of stores throughout the U.S., the iFixandRepair specialists aim to unburden clients of the troubles common among fragile electronics. The team proudly takes on ailing smartphones, tablets, and computers, restoring each model with diagnostic services or shiny new parts. They also work to alleviate screen blemishes on BlackBerrys, iPhones, HTC smartphones, and Mac tablets and do their best to minimize water damage, including drying off important text messages. In addition, iFixandRepair also sells and purchases preowned mobile phones and accessories.
It happens in a second—the iPhone drops, tumbles to the floor, and cracks its glass on your pet stegosaurus's tail. The Apple-certified technicians at iPhoneFix.com know this sort of situation all too well, so they greet every technical malady with a friendly smile before admitting gadgets into their OR. Despite the shop's name, the techs can fix the gamut of Apple products, including iPhones, iPods, iPads, MacBooks, and iMacs. Beyond replacing cracked screens, they swap out hard drives, diagnose water damage, and fix broken batteries. For folks looking to upgrade, iPhoneFix.com purchases broken iPhones and sells OtterBox cases, which guard new cell phones against their future run-ins with gravity.
Repair 2 Fix’s team of technicians can replace an iPhone 5 screen in fewer than five minutes. But that only scratches the surface of its electronic expertise. In its ivory-toned, futuristic shop, which eschews framed artwork in favor of mounted, glowing screens, the staff operates on older iPhone generations, iPads, MacBooks, and other Apple devices. Gaming consoles such as the Xbox 360 and the PS3 also fall within its repair repertoire, as do non-iPhone smartphones, from Samsung Galaxies to rotary phones with one button relabeled “Instagram.” For maximum convenience, the technicians can converse in both Spanish and English.