The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube.
In addition to performing oil changes, technicians perform preventative services such as air-filtration, among others, as well as state emissions inspections. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.
The technicians at Lone Star Automotive and Diesel Service keep cars and trucks running smoothly. The team's services—which range from simple tire rotations to modern computer diagnostics—keep vehicles covered from bumper to bumper, giving owners a go-to resource when automotive troubles arise.
With more than 175 locations nationwide and more than 40 years in the business, Car-X has earned a prime spot in the parking garage of quality car care and customer service. Started in 1971 by a team of seasoned muffler-shop owners, the service centers have blossomed from their beginnings as specialty exhaust shops to providers of nearly any repair or maintenance service imaginable, from installing performance-enhancing accessories to treating cars to therapeutic trust falls. In addition to promoting safety and long, healthy engine life with brake services and speedy oil changes, Car-X reaches out to the surrounding community with regular philanthropic activities, such as recycling drives and participation in the American Heart Association’s Heart Walk. Car-X is a AAA Texas-approved auto repair center, and has received an A+ rating from the Better Business Bureau.
DiamondBrite Car Care offers an extensive list of car-wash and detail packages. Its soft-touch wash tunnels cast away dirt and grime with high-pressure washers, clear-coat protectants, and triple-foam polish; its technicians massage liquid carnauba wax onto the exterior of autos, and condition and shampoo the interior. DiamondBrite also offers Pennzoil oil changes, and features an onsite café that serves lattes, cappuccinos, and smoothies.
The Cavender family has been in the automotive industry since 1939. The tradition continues at Cavender Buick GMC West, where staff members guide customers through showrooms and pre-owned lots that are filled with sedans and SUVs from GM and other models. A trained team is also on hand to service cars and provide parts replacements and preventative-maintenance services, such as oil changes and inspections.