At Nuno's Complete Car Care Inc., teams of ASE-certified technicians perform preventative maintenance and full-scale repairs on domestic and imported vehicles of any make or model, often rolling out freshly fixed vehicles within the same day of arrival. The bustling shops pride themselves on their family ownership, with president Bobby Nuno at the helm alongside his brother Ed, who serves as general manager and prince regent of the company. Sophisticated diagnostic equipment ensures that engines, transmissions, shocks, and exhaust systems run smoothly, and a handy online garage keeps customers up to date with any recalls, upcoming service needs, or discounts.
To call The Body Shop a mere skin and body care store is to miss half of what makes it special. Late founder Dame Anita Roddick was a pioneer for ethical business practices; upon opening her first store in Brighton, England, in 1976, she developed company values such as "Defend Human Rights" and "Protect The Planet." She somehow balanced principles and profit, partnering in global campaigns with UNICEF, Greenpeace, Amnesty International, and the United Nations, all while ultimately expanding her brand into 2,500 locations in over 60 international markets. After her death in 2007, then-British Prime Minister Gordon Brown said, “She campaigned for green issues for many years before it became fashionable to do so and inspired millions to the cause by bringing sustainable products to a mass market. . . . She was an inspiration.”
Indeed, the Body Shop exhibits an eco-friendliness and social consciousness that's hard to come by in a company of its size. Its products have been fair-trade since 1987, and its Against Animal Testing movement led to an EU-wide ban of animal testing of cosmetics. The products are made from ingredients harvested from around the world: shea butter from Ghana goes into body scrubs and butters, and Indian artisans craft wooden massagers and tote bags that are screenprinted by hand. But all that isn't to say the company's production practices overshadow its final products. Skincare treatments such as the brand’s iconic body butters, facial products, and gift collections often appear in Allure, Marie Claire, Lucky, Seventeen and other national publications.
At Emerald's Hand Car Wash and Detail Center, skilled technicians meticulously hand-wash a wide range of vehicles, from modest sedans to suped-up trucks and SUVs. Along with scouring exteriors, detailers treat leather and vinyl surfaces to shiny coats of conditioner, shampoo trampled-upon floor mats, and remove bugs, dirt, and fossilized honor-roll stickers from the paint with clay-bar treatments and layers of protective wax. While waiting to reclaim their cars, families can enjoy plenty of amenities, such as a kids' play area and soothing massage chairs.
Discount Tire’s professional technicians install and service a vast trove of tires and wheels to keep wagons rolling safely. Experienced, trained mechanics manage an inventory replete with tires by brand names such as Goodyear, Michelin, and Bridgestone ($60–$100/tire for most vehicles) and a huge range of wheels ($50–$100/wheel for most vehicles). Proud owners of newly outfitted buggies receive advice on how to improve their rubber-road marriages or ability to do donuts on the lawns of rival librarians. Along with recommendations on products and services, tire installations include new valve stems, road-hazard protection, and lifetime rotations.
For more than 25 years, Major League Auto Spa's team of automotive experts has been cleansing carriages inside and out with soft-cloth washes and detailing services. The automated washer gently nudges cars along a track flanked by a gauntlet of soap-laden cloths to deliver cars from their grimy fate and encourage wolf whistles from passing buses. Armed with vacuums and a keen eye for crumbs and stowaway dust bunnies, interior detailing crews lavish upholstery and carpets with equal attentiveness. Cleaners also apply glossy wax finishes by hand and smooth away imperfections with orbital buffing machines as auto owners wait in the Internet-equipped lobby, surfing the web for new stuffed animals to suction to the windows.