During a decade when Dirty Dancing was invigorating a generation of hoofers, Broadway Automotive's associates began invigorating horseless carriages with knowledgeable advice and sturdy parts from name-brand manufacturers. The shop’s staff built its services around a set of core ideals, such as knowing the ins and outs of an auto’s systems, offering the right products for each repair, and figuring out the trick to turning DeLoreans into time machines. Fast-forward to today’s world, and one will still find the same values imagined at the inception of the business, now backed by an expansive stock of 300,000 parts from Accel, DC Sports, and Shop-Vac. Staff associates also offer special services for ordering out-of-stock items, which can be delivered during the shop's business hours, seven days a week.
Though it originally sold only two things—audio products and wireless phones—Car Toys has gradually expanded its repertoire. Today, with 50 locations spread across four states, electronics-certified technicians install everything from Alpine in-dash navigation units to phone-integration systems that sync iPhones, Androids, and tin cans to car stereos. Meanwhile, in the garage, detailing technicians meticulously spruce up cars inside and out, using deionized water, paint-friendly shampoos, and high-quality wash mitts to protect against scratches, swirls, and water spots. The team also sweeps through interiors with vacuums, hot-water extractors, and ozone deodorizing treatment, which kills airborne bacteria and nasty smells in one fell swoop.
John Georgis—a.k.a Banjo Billy—drives an old school bus. It isn't the standard canary-yellow vehicle, though: the roof has been cut off and replaced with wooden fence slats and pitched tin. The seats have been ripped out and replaced with rows of couches, reclining chairs, and leather saddles. A glimmering disco ball hangs from the roof, and a rubber chicken affixed to the grill announces the bus' presence with a playful tone. Even though it resembles a mobile mountain shack, John's vehicle is often filled with guests eager to get a glimpse of Boulder or Denver on one of Banjo Billy's Bus Tours as seen on NPR's "Nickel Tour" series.
The certified repair specialists at Delta Auto Glass understand that dealing with a damaged windshield can be stressful, so they give their customers a little extra care. Technicians travel to homes and offices in the Denver area free of charge to replace entire windshields, repair chips and cracks, and compliment the smell of drivers' air fresheners. Whether they're providing a clear view for domestic or foreign cars, trucks, SUVs, or commercial vehicles, techs use glass that's been reinforced with primer and adhesives. They also guarantee the parts and installation against future leaks and stress breaks.
At AutoHaus of Boulder, owners Nic Godebu and Mark Mauro, Jr., showcase their expertise in revamping German vehicles. The ASE-certified duo specializes in Audis, Volkswagens, BMWs, Porsches, and Minis; Godebu is factory trained in Audi's A3, A4, A6 all-road, and A8 models. They augment their handiwork with products from APR and Castrol and offer customers a complimentary initial diagnostic check and a waiting area designed by expert loungers.
The highly trained technicians at Jiffy Lube tend to about 24 million customers each year with services such as the Jiffy Lube Signature Service Oil-Change, which helps promote the longevity of each vehicle. Staffers acknowledge that oil plays a crucial role in maximizing the lifespan of each car—it cools the motor and helps prevent moving parts from deteriorating. More than 20,000 technicians who have completed an extensive training program certified by the National Institute Automotive Service Excellence (ASE) service vehicles at Jiffy Lube. In addition to performing oil changes, technicians perform preventative services such as air-filtration and electrical system maintenance, among others, as well as state emissions inspections. Jiffy Lube’s quality pledge includes a commitment to transparency, which stipulates that they will inform car owners of any necessary services, complete a service only after it has been approved, and refuse to replace windshields with saran wrap.