The staff at Good Vibrations aren't salespeople—they're SESAs, or Sex Educator-Sales Associates. The title was invented by the store to reflect not only the rigorous training that the employees go through, but also the open and empowering attitude that they project. They encourage questions about the stock of romantic accouterments, and dispense safe, respectful advice on enhancing erotic play. For the SESAs, knowledge is a stepping stone to pleasure. They've even employed the same sexologist and historian—Dr. Carol Queen—for more than 20 years to host a regular "Ask the Doctors" class.
Above all, the staff keeps a warm and welcoming shop—a characteristic that automatically distinguished Good Vibrations from its counterparts when it opened in 1977. Its philosophies have garnered the company plenty of press accolades since opening. Extending the positive, forward-thinking ethos beyond the shop's walls, the company has committed to environmentally friendly wares with its Ecorotic collection of natural lubricants—as well as eco-friendly packaging. The shop is also stocked with candles, costumes, and lingerie with the Oakland, Berkeley, and San Francisco locations carrying their largest supply of nightwear.